How does a Proxy set up their access?

  1. Review the FERPA Acknowledgment
  2. Take action using links provided via email from student
  3. Proxy will use Action Password to confirm Proxy Access online

Review the Proxy Access step-by-step confirmation guide.

FERPA Acknowledgement

Student Records are confidential and protected under the Family Educational Rights and Privacy Act (FERPA). The student’s academic records are being released to you for your use only and may not be shared with any additional individuals or used for any other purpose than your personal use.

Proxy Frequently Asked Questions

FERPA stands for the Family Educational Rights and Privacy Act of 1974, also known as the Buckley Amendment. This protects the privacy of a student’s educational records. FERPA applies to all educational agencies or institutions that receive funds under any program administered by the Secretary of Education. This law is enforced by the Family Policy Compliance Office (FPCO) of the U.S. Department of Education, Washington DC. FERPA is applicable to both K-12 and higher education. The Family Compliance Office is responsible for both levels of education. The main difference in FERPA, between these two levels, is that the rights ascribed to the “student” at the higher education level are given to the parents at the K-12 level. FERPA rights are granted to parents until their son/daughter reaches the age of 18 or begins attending an institution of higher education regardless of age.

The student controls what sections any proxy is authorized to view. The list of authorizations can be viewed on Murphy Online after your Proxy Access has been established. You may also ask your student to email you the list of authorizations set for you. If you are expecting to see something else, you should discuss this with your student.

No. You need to be an Authorized User on the student account to make payments and review e-Billing statements and activity.

Absolutely. A proxy is identified by their email address, and that address can be assigned as a proxy for multiple students. This is particularly useful in the case of siblings who attend the University of St. Thomas.

No. Each proxy on a student's account must have a unique email address.

On the Proxy Access profile page, update the email address and click save. The system will generate three email messages. The first email is sent to the old email address indicating that a request for a change from this address has occurred. The second email is sent to the new email address indicating that a change to this address was initiated. The third message will be sent to the student notifying them of the email address change.

A passphrase is a unique word or phrase assigned by a student to each proxy they set up. The passphrase is required when a proxy calls to verbally obtain information about the student. Passphrases are not required to obtain written information. However, St. Thomas staff will only send privileged student information to a verified proxy email address.

To re-establish a passphrase, the student must:

  1. Log in to Murphy Online
  2. Select the Proxy Access tab
  3. Select Proxy Management
  4. Choose the appropriate proxy
  5. Click "Email Passphrase"

This will generate an email containing the passphrase for the appropriate proxy.