Parent and Family Information
Resources to help your student succeed
The University of St. Thomas values the opportunity to work with you and your students throughout their entire university experience. We are honored that you have joined the St. Thomas community. Our goal is to create a partnership that enhances your student’s success.
Monday–Friday, 8 am-4:30 pm
Anderson Student Center, Room 241
Phone: (651) 962-6050
Fax: (651) 962-6055
Parent and Family Newsletter
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Frequently Asked Questions
The student is responsible for all their personal information. Your student can update their mailing address through Murphy Online. The Registrar's Office must have something in writing from the student or an e-mail from the student (sent to email@example.com) for the release of any of their personal information.
University of St. Thomas (UST) students can authorize other individuals access to certain portions of their academic records. These individuals are known as proxy users. Through UST Murphy Online, students have the ability to select, from a list of authorizations, which pieces of information their proxy can view. Information given to the proxy will be available in “Read Only” format. The proxy will not be able to update any student information or request any written documentation via their Proxy Access. The University Registrar webpage has further information.
If your student applied for housing (after being accepted at the university), information about which residence hall they will live in and who their roommate will be is mailed to their permanent home address just before the Orientation and Registration process begins in July. The mailing also includes contact information about their assigned roommate.
All of the Residence Halls are open through the academic year. However, students MUST register with their hall director to remain in the halls over break; they must also advise if they need to leave for a period of time during a break. Food service may NOT be available during breaks; students should be attentive to changes in service availability and prepare accordingly.
In both cases, the student may share this information with you, or they may print the information from Murphy Online.
Encourage your student to get their name on the waitlist for the course, and also to speak to the professor.
We hope that your student will communicate with you if they are experiencing academic difficulties, but in accordance with FERPA (Federal Educational Rights & Privacy Act) we do not notify parents about their student’s academic standing. An email message is sent to each student on academic probation and a certified letter and e-mail message is sent to each student who has been academically suspended or dismissed from UST. Probation/suspended/dismissed students are encouraged to meet with an academic counselor, and if your student would like you to participate in this meeting, that would be fine.
Billing and Finances
The University uses the eBilling process. All students must participate in eBilling as statements are produced in electronic format only.
When a new statement has been posted to the system, an email message will be sent to the St. Thomas student email address. In addition to the student email address, notifications will also be sent to the email account(s) specified in the authorized user profiles created by your student.
You have several options for paying your student's statement:
- If your student has set you up as an authorized user, you can login to the St. Thomas eBill/ePay System and pay the statement electronically.
- You can also print off a copy of the statement and mail a payment (check, money order, or cashier's check made out to University of St. Thomas) to:
- University of St. Thomas
Business Office Mail #5002
2115 Summit Avenue
St. Paul, MN 55105
- University of St. Thomas
- Payment can be made in person at the University of St. Thomas Business Office window located on the 1st Floor of Murray-Herrick Campus Center.
If you want your student to be considered for financial aid from all sources (federal, state and St. Thomas), and types (grants, scholarships, loans and work), you must reapply each year by completing the Free Application for Federal Student Aid.
Factors such as family size, number of family members in college, income and assets may change each year and these are the factors used to determine a family’s ability to pay for college each year.
Work-Study and Student Employment
Work-Study/Student Employment awards are listed on the Notification of Award as financial aid; however, a work award does not guarantee a job. Students need to seek, apply for and obtain their own job. Available jobs are posted on the Human Resources website. Freshmen may begin their job search in July and August, but most students begin looking and actually secure a job when they arrive on campus in September.
It is up to the student to decide how student employment earnings will be used to pay for college costs. Income earned from student employment is available every two weeks in the form of a St. Thomas paycheck, direct deposit to a bank account or as a payment towards a student’s St. Thomas bill. Earnings from student employment programs are taxable income.
For further information, your student can visit the student employment website. Students usually work between 6 and 15 hours per week. Current campus wages start at $13.50.
Health, Wellness and Safety
The mission of the University of St. Thomas Health Services is to provide high-quality, patient-centered health care that promotes the health and well-being of the entire St. Thomas community.
The Health Services staff includes internal medicine physicians, psychiatrists, nurse practitioners, registered nurses, physical therapists, certified medical assistants, and a registered dietitian. Our services include Primary Care, Psychiatric Care, Women's Health, Physical Therapy, Sports Physicals, Travel Clinic, Urgent Care and Wellness Services. We work closely with Counseling and Psychological Services, Health Promotion and Athletics. More information about Health Services is available on the Health Services webpage.
We'd be happy to contact your student, and we'd be happy to meet with the two of you, but we cannot be the go-between. Please contact the Dean of Students Office via email or call (651) 962-6050.
The Center for Well-Being offers on campus Counseling and Psychological Services.
The Center for Student Achievement is located in Murray-Herrick Campus Center, MHC 110. The Center's mission: Through its collaborative and holistic approach, the St. Thomas Center for Student Achievement works with students who are exploring, seeking support and searching for opportunities to enrich their academic experience. The Center provides services and programs in a welcoming environment with the goal of empowering students to become confident, self-directed and engaged learners who are prepared to achieve their academic and personal goals.
Title IX and Sexual Misconduct
Title IX of the Education Amendments of 1972 is a federal law that prohibits sex discrimination in education. The University of St. Thomas (UST) mission and convictions embody UST’s commitment to promote and protect the personal dignity and well-being of every member of the UST community. Sexual harassment, sexual assault and other forms of sexual misconduct are antithetical to the commitment. Moreover, they constitute unlawful sex discrimination. All forms of sexual misconduct are prohibited by UST.
Any person who believes that the university is not in full compliance with Title IX should contact the Title IX Coordinator or by calling 651-962-6882.
As a parent, this information is very hard to receive. You may feel free to advise your student to report their experience to the Minneapolis or St. Paul Police. If your student is not willing or able to take that step, they can confidentially go to Counseling and Psychological Services and/or Health Services located on campus in the Center for Well-Being (corner of Grand and Finn) to receive confidential assistance and treatment. Your student may also take advantage of sexual assault services off campus. Please see resources below.
Support and services are available for students who know or witnessed someone being harassed or assaulted. The Dean of Students sexual assault resource is a very good beginning. Personal support is available through Counseling and Psychological Services.
Your student can also contact the Dean of Students Office Monday-Friday from 8 a.m.-4:30 p.m. for immediate support and care: 651-962-6050.
Dean of Students Office: Sexual Assault
It is never too soon to begin planning to study abroad! Have your student visit the Office of Study Abroad webpage to get an idea of the available programs.
You can learn more about all of the study abroad program possibilities for your student to participate in by visiting the Office of Study Abroad website.
Parent and Family Handbook
The coming years promise changes, excitement, and the start of a new chapter for your family, but they may also present new challenges. The St. Thomas Family Handbook is here to help guide parents and families though the university experience. The Handbook contains information regarding academic and campus resources along with student health and well-being services, and conversation starters for families to help you support your student through their college years.
Family Handbook PDFs are available in the following languages.
Dean of Students
Assistant Dean of Students and Parent Liaison
Assistant Dean of Students