Let's Talk


Access Virtual Let's Talk here: https://zoom.us/j/91531628158

Let's Talk is a free and confidential service meant to provide students with consultation and support. Students are able to meet with professional staff from Counseling and Psychological Services (CAPS) for quick, 10-15 minute consultations. Appointments are first-come, first-served. The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources. 

When & Where:  

  • Every day (Monday thru Friday) from 1 pm-2 pm
  • Virtual through Zoom!

Let's Talk is Not Counseling.

  • Let's Talk is not a replacement for ongoing counseling or for students in crisis. Let's Talk is a drop-in service where students can have an informal consultation with a counselor.

Let’s Talk is a Good Fit for:

  • Students who have questions about counseling and what it's like to be in counseling.
  • Students who are not interested in ongoing counseling but would like the perspective of a counselor.
  • Students who have a specific problem and would like to review options for that problem.
  • Students who have a concern about a friend and want ideas about how to help that friend.

Some reasons to stop by:  Stress—academic problems—anxiety—relationships—adjustment to new culture—family problems—depression—financial difficulties—other concerns.


Let’s Talk – Frequently Asked Questions

What is “Let’s Talk”?

  • “Let’s Talk” is a program that provides easy access to informal confidential consultations with counselors from Counseling and Psychological Services.  Counselors hold walk-in hours from 1:00 to 2:00 PM, Monday thru Friday, in O'Shaughnessy-Frey Library, Room 406.  No appointment is necessary.

What happens at a visit to “Let’s Talk”?

  • First-come, first-served — usually there is not much of a wait.  The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.

How is “Let’s Talk” different from counseling appointments at Counseling and Psychological Services?

  • Counselors at Counseling and Psychological Services provide ongoing counseling, which usually consists of weekly 45-50 minute appointments.  “Let’s Talk” is not formal counseling:  it is a drop-in service where students can have an informal consultation with a counselor from time to time.

I think I have a problem that would benefit from counseling, but I don’t know anything about counseling.  Would going to “Let’s Talk” help me figure out what to do?

  • Absolutely.  The counselor will talk through your issue with you and help you determine the best way to get help.  If you feel comfortable with the counselor, it’s sometimes possible to meet with him or her at Counseling and Psychological Services in an ongoing way.

I called Counseling and Psychological Services and scheduled an appointment for next week.  Can I stop by “Let’s Talk” in the meantime?

  • If you believe you need to be seen sooner than the appointment you were given, it’s best to call the Counseling and Psychological Services directly and explain your situation.

A counselor at Counseling and Psychological Services recommended a referral to a therapist in the community.  Can I go to “Let’s Talk” instead?

  • Since regular counseling visits are not available at “Let’s Talk”, following up with the referral is a good idea. 

I am currently seeing a counselor at Counseling and Psychological Services, and I would like to talk to someone sooner than my next appointment.  Can I go to “Let’s Talk”?

  • If your next appointment is not soon enough, it’s best to contact your counselor directly to see if he or she can see you sooner.

I’m currently seeing a counselor at Counseling and Psychological Services, and I’m not happy with how things are going.  Can I go to “Let’s Talk” instead?

  • The best thing to do in this situation is to talk directly with your counselor.  Counselors are eager to get your feedback, positive or negative.  Often, an open conversation about your concern helps smooth out any wrinkles.  If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly or contact Counseling and Psychological Services to schedule with another counselor.

What else do I need to know?

  • Although Let’s Talk counselors are professionals, Let’s Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment.  Let’s Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor.  Your Let’s Talk counselor can help you determine whether formal counseling at Counseling and Psychological Services would be useful for you and, if appropriate, assist you in scheduling an appointment.

Let’s Talk visits are confidential.  Are there any limits to confidentiality?

  • Conversations with Let’s Talk counselors are confidential, with a few very rare exceptions.  Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others.  Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused.  Let’s Talk counselors keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to Counseling and Psychological Services, other Counseling and Psychological Services staff may see these notes.  Finally, these notes can be released in the unlikely event of a court order.  Let’s Talk visits are never noted on a student’s official college record.


We don’t want anything to be a barrier to students accessing help.  If you have further questions about confidentiality, we encourage you to discuss them with a Let’s Talk counselor or contact Counseling and Psychological Services.


The Lets Talk program at the University of St. Thomas is based in part on the Let’s Talk program at Cornell University.  With permission, some of the material describing this program has been duplicated from the Cornell University Let’s Talk website