Frequently Asked Questions

We'll show you ways to proofread your paper so you can learn how to do it on your own. Our aim is to help you learn ways to work on your writing yourself. So no, we won't do the work for you.

No, we work with writers at any stage of their writing process including understanding an assignment, brainstorming, prewriting, and writing a thesis--everything that goes on before you should even start writing.

Bring your assignment and any readings that are related to it. Bring any notes you've made from class or on your own. And of course bring a draft and outlines if you're that far along in your process.

At least a day before your draft is due. Call us when you're facing a type of paper you haven't done before, you're having trouble organizing your ideas, you need help getting started, or you'd like to make sure your ideas are clear.

While we recommend an appointment so you're guaranteed one uninterrupted hour with a consultant, we do our very best to accomodate students who walk-in. Walk-in apointments can expect a shorter consultation (usually around 20 minutes).

During summer sessions and January term, we do, however, require an appointment.

We're in the John Roach Center for the Liberal Arts, room 361, on the St. Paul campus. On Sunday evenings during the fall and spring semesters, we're in OSF-Library, room 102.

Yes, we do! Two types of online consultations are available: eTutoring and online.

eTutoring: You do not need to be present during the appointment. The consultant will review your draft during the appointment time and email it, along with their comments, back to you.

Online: You need to be present at the time of the appointment so you can collaborate and chat online, in real time, with the consultant.

Detailed instructions on how to navigate these two different appointment styles are available when you make an appointment with us in our online scheduling system. We have the same mission and follow the same methods with you in our online work: we ask questions, engage you in critical analysis, and avoid proofreading or editing.

Yes. Call us or email us. If we're closed or you don't have the time, check our our Resource Links. And many times a quick question actually leads to other issues, so make an appointment to see us. We welcome both short and long conferences.

If you'd like more information on how to work for us, click Work for Us.

Access to information on citing sources using MLA, APA, or the Chicago Manual of Style is available on our Resources page.