Tech Desk Services

The Tech Desk is your best single point of contact for all technology related questions, comments and requests.

All inquiries to the Tech Desk are tracked and recorded for immediate resolution or routed to our staff for additional actions and follow up.

We offer assistance via phone, email, walk-up desks, and through self-service resources. ‌

Tech Desk Call Center Hours - Summer 2019

Our Tech Desk call center is open during the following hours during Summer 2019:

MTWR: 8am - 8pm
F: 8am - 6pm
Sat: 8am - 4pm
Sun: Closed

Service Desk Hours - Summer 2019

For face-to-face assistance, visit one of our walk-up service desks located across both campuses. Our service desks are open the following hours this Summer:

Tech Desk Central Center for Student Achievement Tech Desk Minneapolis

St. Paul campus

St. Paul Campus
MHC 1st Floor

Minneapolis Campus
SCH 300

MTWR: 8am - 6pm
Fri: 8am - 6pm
Sat & Sun: Closed

MTWR:  8am-4:30pm
Fri:  8am - 12:00pm
Sat & Sun: Closed

MTWR:  8am-7pm
Fri:  8am-4pm

Sat:  8am-12pm
Sun: Closed

The Tech Desk

We offer support to the whole campus by phone at email at the Tech Desk for your technology related needs. Our student workers are happy to assist you in resolving your requests in a timely manner. 

We ask that if you are experiencing difficulties with your personal computer or game console to bring it in person to our walk up desks located on both campuses for troubleshooting.

Walk-up Assistance

We provide technical assistance, even on personally owned laptops, through our Tech Desk Central, Tech Desk Minneapolis, and Center for Student Achievement walk-up counters located on both of our campuses. Students employees are available to assist with ensuring laptops have the latest virus protection and all operating system patches. They’ll also suggest professional help if specific problems cannot be resolved at the desk.