Douglas Hedlund

Adjunct Faculty, Management

B.S.B.A., Marketing, University of Nebraska
M.B.A., , University of Nebraska

See publications in UST Research Online

Doug Hedlund is a seasoned corporate executive with deep expertise in strategy formulation and strategy execution. He has taught the Strategic Management Capstone in the Opus College of Business Part-Time Flex MBA as an adjunct instructor since 2009, Competitive Strategy since 2016, developed the new Introduction to Growth Strategies first offered in Spring 2017, and Strategic Management in Healthcare in the Healthcare MBA beginning in 2018. Over the past 25 plus years, Doug has held corporate development and strategy leadership positions at Mayo Clinic, CUNA Mutual Group, and Deluxe Corporation. He brings a broad background in general management, business start-ups, mergers and acquisitions, joint venture development, research, product management, market management and sales to the classroom. Doug's industry experience includes insurance, financial services, healthcare, and technology. He is recognized for bringing a focused, disciplined approach to strategy formulation and execution that delivers superior results through the alignment of strategy, leadership, and culture. Doug teaches because he enjoys developing leaders. He brings a best practices, application driven approach to the classroom, integrating corporate world disciplines and experiences with current academic research. Doug left the corporate world in 2016 to consult part-time and deepen his relationship with the Opus College of Business as a participating adjunct. Doug is a former board president for The First Tee of Rochester Minnesota and current executive chairman for the Two Rivers Thrivent Member Network board.

Fall 2018 Courses
Fall 2018 Courses
Crs - Sec Title Days Time Location
MGMT 698 - 601 Strategic Mgmt in Healthcare See Details * *
Description of course Strategic Mgmt in Healthcare : CRN: 42984 3 Credit Hours
In this course, students learn about the nature of healthcare organizations, and their leadership and governance, with an emphasis on the ethical dimensions of problem solving at the general management level. This course primarily focuses on the formulation of competitive strategy to help students gain an understanding of how competitive strategy is aligned with and supports the mission, goals and objectives of a healthcare organization. Major questions explored in this course include: Why are some segments of the healthcare system more profitable than others? Why do some healthcare organizations consistently outperform others? How can a healthcare organization build and sustain a competitive advantage? A variety of industry contexts and organizations will be used to illustrate the application of the analytical tools and frameworks covered in the course to any type of healthcare organization, including for-profits, non-profits and not-for-profits.
Schedule Details
Location Time Day(s)
SCH 4071300-170020 Oct '18
-- - - - - - -
SCH 4070800-120008 Dec '18
J-Term 2019 Courses
J-Term 2019 Courses
Crs - Sec Title Days Time Location
Spring 2019 Courses
Spring 2019 Courses
Crs - Sec Title Days Time Location
MGMT 645 - 211 Intro to Growth Strategies - T - - - - - 1800 - 2100 SCH 315
Description of course Intro to Growth Strategies : CRN: 22135 1.5 Credit Hours
This course is designed to introduce the concepts of corporate strategy and the pitfalls and benefits that firms face in their quest to ethically grow. Managers tasked with growing a business face several dilemmas: When should the business grow? When should that growth take place internally? When would it be better to grow via an external path? If growth via an external path is appropriate, should I prefer an alliance, a joint venture, or an acquisition? How would I answer the same questions if the growth opportunity is international? Prerequisite: MGMT 625
Schedule Details
Location Time Day(s)
MGMT 698 - 426 Strategic Mgmt in Healthcare - - - - - - - -
Description of course Strategic Mgmt in Healthcare : CRN: 22141 3 Credit Hours
In this course, students learn about the nature of healthcare organizations, and their leadership and governance, with an emphasis on the ethical dimensions of problem solving at the general management level. This course primarily focuses on the formulation of competitive strategy to help students gain an understanding of how competitive strategy is aligned with and supports the mission, goals and objectives of a healthcare organization. Major questions explored in this course include: Why are some segments of the healthcare system more profitable than others? Why do some healthcare organizations consistently outperform others? How can a healthcare organization build and sustain a competitive advantage? A variety of industry contexts and organizations will be used to illustrate the application of the analytical tools and frameworks covered in the course to any type of healthcare organization, including for-profits, non-profits and not-for-profits.
Schedule Details
Location Time Day(s)
Academic and Professional Positions
  • Executive Chairman, Thrivent Member Network Board of Directors, (2016 - present)
  • Adjunct Instructor, Augsburg College, Minneapolis (2009 - present)
  • Adjunct Instructor, University of St. Thomas, St. Paul / Minneapolis (2008 - present)
  • Founder, The Hedlund Group, LLC, Rochester (2008 - present)
  • Director, Office of Business Development, Mayo Clinic, Rochester (2009 - 2016)
  • Senior Vice President, Corporate Development and Strategic Planning, CUNA Mutual Group, Madison (2002 - 2008)
  • Vice-President, Corporate Development, CUNA Mutual Group, Madison (2001 - 2002)
  • Vice-President, E-Commerce, HomeServices, Edina (2000 - 2001)
  • eFunds Leadership Team, Deluxe Corporation, Shoreview (1999 - 2000)
  • Group Manager, Strategic Delivery and Information Solutions, Deluxe Corporation, Shoreview (1997 - 1999)
  • General Manager, Deluxe Marketing Software Services, Deluxe Corporation, Shoreview (1996 - 1997)
  • Corporate Development, Director of Business Research and Planning, Deluxe Corporation, Shoreview (1994 - 1996)
  • Corporate Development, Director of Forecasting and Planning, Deluxe Corporation, Shoreview (1991 - 1994)
  • Retail Marketing Manager, Deluxe Data Systems, Milwaukee, (1987 - 1991)
  • Adjunct Faculty, University of Wisconsin - Milwaukee, Milwaukee (1990 - 1990)
  • Strategic Marketing Manager, Applied Communications Inc.,, Omaha (1987 - 1988)
  • Unknown, International Verifact Inc., Columbus (1986 - 1987)
  • Account Executive, Norstan Communications, Omaha (1984 - 1985)
  • Account Executive, Applied Communications Inc.,, Omaha (1983 - 1984)
  • Marketing Representative, IBM Corporation, Omaha (1980 - 1983)

Professional Service
  • Two Rivers Thrivent Member Network Board of Directors,

Public Service
  • The First Tee of Rochester, Board Member

Publications

Books and Chapters

Research Interests

Presentations
  • "Strategy Development and Execution" Minneapolis Chapter of Product Development and Management Association (PDMA), May 01, 2017
  • "Guest Lecturer" University of St. Thomas - MBA Program, January 01, 2007
  • "Guest Lecturer" University of Wisconsin-Madison, Executive MBA program, January 01, 2005