Email

St. Thomas provides all university members with an account that includes access to a St. Thomas email, an important means of communication and collaboration on campus.

All mailboxes include:

Note: Make sure to login with your full username@stthomas.edu. If you still cannot login, your password may have expired and can be reset on the ITS Password webpage.

Email on your mobile device

Setup your St. Thomas email so that you can stay informed anywhere you go.

ITS mail servers are configured with to allow your smart phone and tablet to synchronize your email, calendar and contacts.

See instructions below for configuration of your Office 365 account on common mobile devices.

iOS device

  1. Connect to the internet
  2. Locate your Settings icon
  3. Locate “Mail, contacts, Calendars


  4. Locate and click on “Add Account”


  5. Select the “Exchange”


  6. Enter your UST email address (not your vanity email eg. john1234@stthomas.edu)
  7. Enter your UST password (remember passwords expire every 120 days)
  8. Enter a description (e.g. St. Thomas Email)
  9. Click on “Next”


  10. Choose the options that you want to sync to this device


  11. Click on “Save”
  12. Reboot your phone

Android

Outlook app

  1. Download and install the Outlook app

  2. Once installed locate and open the app
  3. Add your Office 365 Account
    a) If there is one domain\username box, type your full email address (eg. john1234@stthomas.edu)
    b) If there are two separate boxes for domain and username, leave the Domain box empty and type your full email address in the username box
  4. Enter your UST password (Remember passwords expire every 120-days)
  5. Continue through the prompts
  6. Reboot your phone

Email app

  1. Please make sure that you are connected to the internet.
  2. From the Home screen, press the applications icon and select Email
  3. Enter your username@stthomas.edu and your password 
  4. Choose Manual Setup
  5. Select "Microsoft Exchange ActiveSync"
  6. Change the Exchange server to: outlook.office365.com
  7. If desired, ensure Use secure connection (SSL) and Accept all SSL certificates are checked then click Next
  8. Press the Email Checking frequency dropdown > Select the desired frequency of sync
  9. Press the Amount to synchronize dropdown > Select the desired amount
  10. Select the desired account options (the account option is enabled if a green check mark is present)
    1. Send email from this account by default.
    2. Notify me when email arrives.
    3. Sync contacts from this account.
  11. Enter an account name and outgoing message name then touch Done.
    NOTE: When you configure EAS, you will be asked to set a password for your mobile. The password must be at least 4 characters and will require reset every 120 days. The system will not let you reuse one of your previous 6 passwords and will allow you to fail no more than 10 times before disabling and wiping the device.

Windows

  1. On the Main Applications screen, click on Active Sync.
  2. Click menu.
  3. Select Add New Server Source.
  4. Enter outlook.office365.com as the server name
  5. Enter username: username@stthomas.edu
  6. Enter password: password
  7. Domain: mail.stthomas.edu

Frequently Asked Questions

How do I login to my email?

  1. Go to office365.stthomas.edu
  2. Enter your St. Thomas username@stthomas.edu (Note: This is separate from your vanity email)
  3. Microsoft will re-direct you to login with your username@stthomas.edu and your account password
  4. Voila! You're logged into Office 365 and can select the Mail app to access your email. 

How do I setup an automatic reply?

Set up an automatic reply

To turn on or modify automatic replies:

  1. Sign in to Office 365 and select the Mail app

  2. On the nav bar, choose Settings > Automatic replies.

    How to setup an automatic (out-of-office) reply in Office 365.

  3. Choose the Send automatic replies option.

  4. Select the Send replies only during this time period check box, and then enter a start and end time to control when automatic replies are sent.

    If you don't set a time period, your automatic reply remains on until turned off.

    Outlook on the web automatic replies Set time

  5. Choose the Send replies only to people in my Contacts list option to limit automatic replies to senders who are in your Contactslist. Or select the option to send automatic replies to anyone who sends you an email message.

  6. In the box at the bottom of the window, type a message to send to people during the time you're away.

  7. If you like, you can highlight your message and use the formatting options at the top of the box to change the font and color of the text, add an emoticon, or customize your message in other ways.

    Outlook on the web automatic replies message

  8. When you're done, choose OK at the top of the page. Then select the App launcher to go back to your email or to other pages.

    Outlook on the web App Launcher

  9. To turn off automatic replies, return to this page and choose Don’t send automatic replies.

How do I forward my email?

Forwarded messages appear as messages that are forwarded by you. Use a forward message rule when you want the replies to go to the address the messages are forwarded from, and not to the original sender.

  1. Login to Office 365 and go to the Mail app

  2. Click on the gear icon Settings icon for Settings

  3. Select Mail near the bottom

  4. On the left menu, go to Mail > Accounts > Forwarding
    Click Forwarding

  5. Under Forwarding, select Start forwarding

  6. Enter the forwarding email address
    NOTE: Select or deselect the Keep a copy of forwarded messages in Outlook on the web check box.
    Click Start Forwarding
  7. Click Save

Can I change my email address?

You can request a vanity email for more formal communications. 

Instead of smit1234@stthomas.edu as your email address, you could request any variation of your name: 

  • john.smith@stthomas.edu
  • jsmith@stthomas.edu
  • etc.

Note: You will still login to university systems with your username (smit1234) but your email communications will be more formal with a vanity email address that reflects your name.

If you've had a legal name change and wish to change this on your St. Thomas account, you will need to go through a formal process. Students will need to complete this process with the Registrar. Faculty and Staff can complete this through Human Resources. 

I am receiving a lot of spam

Visit our Spam and Phishing page to answer questions and learn more.

Remember to never give away your username or password, especially via email! The university never asks you for your password in an email and never asks you to click on any link to upgrade your account or prevent its deletion.