Updated Campus Cable Service Requires QAM Tuners

January 26, 2017 / By: Information Technology Services

In January, Comcast discontinued analog cable service to St. Thomas. To receive cable on camps, TVs must be digital-compatible and have a Quadrature Amplitude Modulation (QAM) tuner.

What is a QAM tuner?

A QAM tuner allows your TV to receive high definition cable programming without a cable box. Unfortunately, older sets and lower quality TVs may not have the right tuner to receive cable. The good news is that most TVs purchased within the last 5 years include a QAM tuner. If your TV does not have a QAM tuner, you may still be able to connect to campus cable.

Is my television compatible?

For TVs purchased within the last 5 years, you can tell if a QAM tuner is included by checking the documentation that came with your TV, or by looking up your model at the Display Specifications website.

Analog TVs that are more than 5 years old may require the purchase of a QAM tuner in order to receive campus cable. Converter boxes are available from Amazon.com for conversion of an older set with an analog tuner. After successful testing for compatibility with our system, ITS recommends the following model: IVIEW-3200STB Multimedia Converter Box

What should I do when I return to campus?

Once you have verified that your TV has a QAM tuner, it may need to be re-scanned to capture digital channels.

Follow the instructions that came with your TV to auto-program your channels. The channels provided by St. Thomas are numbered 71.1 through 135.1 and there are a total of 73 digital channels on our system. You can reference the TV Channel Lineup on the ITS website for more information on which stations are available. channel lineup is available on our website: 

Have questions or need help?

Contact the ITS Tech Desk.