Internet Capable (Mobile) Devices

Overview

When connecting a mobile device to WiFi, you must connect to either the UST or UST-Open networks. 

Connecting to UST requires log on with username and password every 120 days.  Some devices may need to accept a security certificate to proceed to the log on page. Android devices may require you to scroll down to enter your credentials.

UST-Open does not require log in, but does prompt to re-connect every 24 hours.  To avoid the 24-hour policy, mobile devices can be entered into the UST-Open network every 300 days, to add your mobile device to UST-Open for 300 days, visit  https://mydevices.stthomas.edu.

Configure UST E-mail on your Mobile Phone

IRT mail servers are configured with Exchange Active Sync (EAS), which allows smart phones to synchronize with UST email, calendar and contacts. See instructions below for configuration of EAS on the most common smart phones or look at our support topics for more information.

Support Topics

iOS

1. Ensure that you are connected to the UST or UST Open network for internet access. If you are unsure of how to do that or need assistance, visit our webpage.

2. To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.‌

3. Enter your full UST e-mail address (your username@stthomas.edu) and your password.

4. Select what you would like included on your phone for your St. Thomas account.

5. If you do not already have a passcode set up, you should be prompted to create one. (This pop-up may take a minute or so to load after adding, once prompted, however, you should have e-mail load immediately) Type in a passcode and confirm to finalize setup. Requirements: The password must be at least 4 characters and will require reset every 120 days. The system will not let you reuse one of your previous 6 passwords and will allow you to fail no more than 10 times before disabling and wiping the device.

 

For detailed instructions with screenshots, click here.

Android

  1. Ensure that you are connected to the UST or UST Open network for internet access. If you are unsure of how to do that or need assistance, visit our webpage.
  2. Tap Settings > Accounts > Add account > Email.
  3. Type your full email address, username@stthomas.edu, and your password, and then tap Next.
  4. On the Account Options page, select the options for how you want to receive your mail, and if you also want to sync your calendar and contacts, and tasks, and then tap Next.
  5. Give the account a name, and tap Done.
  6. If you do not already have a passcode set up, you should be prompted to create one. (This pop-up may take a minute or so to load after adding, once prompted, however, you should have e-mail load immediately) Type in a passcode and confirm to finalize setup.

Requirements: The password must be at least 4 characters and will require reset every 120 days. The system will not let you reuse one of your previous 6 passwords and will allow you to fail no more than 10 times before disabling and wiping the device.

For detailed instructions with screenshots, click here.

Windows Phone

1.  Ensure that you are connected to the UST or UST Open network for internet access. If you are unsure of how to do that or need assistance, visit our webpage.

2. Launch the mail application from the home screen.

3. Select create new account.

4. Select advanced setup.

5. Enter your e-mail address and password and click next.

6. Select Exchange ActiveSync as the account type.

7. Enter the name of the domain and server address, then click Sign in (listed below).

8. If you do not already have one in place you may be prompted to enter a passcode upon login.

For detailed instructions with screenshots, click here.

Not listed?

We have a page listing generic settings for your EAS St. Thomas account, which should apply to any mobile device type. However, if this is not helpful or you need further assistance please contact the tech desk at (651) 962-6230 or irthelp@stthomas.edu.