Charles Betz

Adjunct Instructor
M.S., University of Minnesota
OSS 334
By appointment
(651) 962-5500


  • Theories of IT management and organization
  • Theories of IT product delivery
  • Agile methods, especially in terms of underlying theory and effective pedagogy
  • Simulations of enterprise IT environments for instructional purposes
  • IT frameworks and bodies of knowledge (ITIL, TOGAF, COBIT) and their relationship to IT operating models

Charlie presents frequently at national and international events related to IT management, architecture, and Agile methods. 

Career Highlights:

Charlie Betz is the founder of Digital Management Academy LLC, a training, advisory, and consulting firm focused on new approaches to managing the “business of IT.”   

He served for six years as the Vice President and chief architect for the "business of IT" for Wells Fargo, responsible for portfolio management, IT service management, and IT governance enablement. Other companies he has worked at include AT&T, Target, Best Buy, Accenture, and the University of Minnesota. He has held various positions as enterprise architect, research analyst, developer and product owner, technical account manager, network manager, and consultant.  

Charlie is an independent researcher and author. He is the author of the forthcoming The Architecture of IT Management: Shoes for the Cobbler's Children (third edition, Elsevier 2016) and has served as a ITIL reviewer and COBIT author. He is a founding member of the IT4IT Forum, a new IT management standard forming under The Open Group. 

He is a member of the ACM and IEEE Computer Society. Currently, he serves on the board of the Minnesota Association of Enterprise Architects chapter and is the organizer of the Agile Study Group, a working group of local practitioners and faculty examining Agile methods from the perspective of theory and pedagogy. 

Courses taught at UST:

Information Technology Infrastructure Management -- SEIS 660

For his current IT infrastructure class (SEIS 660), Charlie developed the Calavera project, which is a “DevOps Pipeline in a Box,” providing an accessible simulation of current industry practices for students using lightweight virtualization and infrastructure as code techniques. (See 


B.A., M.S. at the University of Minnesota

Fall 2018 Courses

Fall 2018 Courses
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J-Term 2019 Courses

J-Term 2019 Courses
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Spring 2019 Courses

Spring 2019 Courses
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