Resources for Gatekeepers

As a Gatekeeper, you are required to check your workflow regularly and process requests per academic and booking priority.  Academic deadlines are published on the Campus Scheduling home page and are for any public space. You cannot withhold bookings for public locations you assign "just in case" someone in your department might have a need. After the Academic Hold on locations is released, events should be processed in the order received in a timely manner.  

In order for the system to function it is important that all Gatekeepers follow the Best Practices for Gatekeepers
It is recommended that new Gatekeepers review all resources prior to scheduling training with the System Admin and processing workflow and schedule a one on one trainng session with the System Admin.

Please contact Campus Scheduling with any questions, issues or just to walk you through any process you are struggling with. 

We welcome the opportunity to assist and are willing to do this as often as you need until you are as comfortable in the system as we are.

Training Resources:

LINKS
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Clearing Cache
Finding Help
Processing Workflow in 25LIVE
Event Wizards
Cancelling Full Request in 25LIVE
Cancelling One Date from Series Request
Set up Report Schedule
Adding Set ups in 25LIVE                          
Event Timelines
Emailing From 25LIVE
Separating Locations
 
Room Availability Reports
Saving Favorite Locations
Finding Location Details

For additional information please visit our Policies & Procedures and Contact pages.