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Performance and Retention

How well-being links to performance and retention

We believe, and our initial evidence suggests, that your employees’ well-being, satisfaction with elements of jobs and satisfaction that their reasons for working are being met lead to higher performance through reduced presenteeism, heightened engagement and increased feelings of inclusion. 

Presenteeism comes from the term “absenteeism” and refers to being at work physically, but unable to concentrate fully. This notion comes from the health and wellness literature, where it originally meant coming to work sick and therefore not performing well. We expanded the concept to consider lack of concentration due to a series of work-related and personal factors. Low well-being in any area of one’s life may cause presenteeism, which impacts performance.

Engagement at work is the investment of an individual’s complete self in her or his work role. Low well-being or dissatisfaction with the level at which the purposes for work are being met can lead to an inability to engage, which in turn is related to performance.

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