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Bernardi Campus (Rome) Customer Satisfaction Survey

Thank you for taking a few moments of your time to share with us your thoughts and/or concerns regarding the service you received from the UST Bernardi Campus (Rome). We appreciate your feedback as it is an integral factor for evaluating our performance and finding areas for improvement. This survey is anonymous unless you choose to provide your contact information at the end of the survey.

Context of Information
How did you contact Bernardi Campus?
If other, please specify:
Why did you contact the Bernardi Campus?
If other, please specify:
Please select an option that best describes your role in this exchange
On average, how often do you have contact with the Bernardi Campus?
Did the Bernardi Campus staff member handle your question/concern in a timely manner?

Bernardi Campus Staff Member Performance

Based upon your overall experience, please rate your satisfaction with the Bernardi Campus staff member in the following areas:

Issue Resolution and/or Question Answered
Helpfulness of staff member
Accuracy of Information Provided
Communication of Relevant Policies/Procedures

Characteristics of Bernardi Campus Staff member

Please rate your level of agreement for the following characteristics of the staff that assisted you.
Knowledgeable
Professional
Courteous
Your overall rating of the interaction and service provided:
Please use the following space for any comments or suggestions you would like to make.
If you wish to be contacted, please provide your name, phone, and email or if the situation or matter is ‘unresolved’ please let us know how to help to resolve it.