How to submit a request for service

Online: From the UST Request for Service page, click on Physical Plant.

By paper document: obtain a Request for Service form from the Facilities Management main office, 8 a.m. - 4:30 p.m. Monday through Friday.

When filling out a Facilities Mangement Request for Service, it is imperative that all pertinent information concerning the requested work is included.

Pertinent information includes:

  1. Name of the requestor
  2. Phone extension where requestor can be contacted
  3. Which building (the online request form gives all building choices)
  4. The specific office or room number
  5. The specific location (ex. NW window, SE corner, etc.)
  6. What needs to be done or what exactly the problem is (please be as specific and to the point as possible)
  7. Account number to be charged
  8. Name of the head of your department (paper form)
  9. The type of request: General Administrative, Residence Hall, or Vandalism

You will receive an auto-receipt for your work order. If you do not receive a reply, your request for service may not have been received by Facilities Management. To confirm, please contact UST Facilities Mangement at 962-6530.

Request for Service