Central Receiving

We are committed to supporting the St. Thomas community by providing receiving and delivery services for all university properties that are received at the Saint Paul Central Receiving dock. Our goal is to inspect, record, and deliver all Central Receiving deliveries to the correct recipient in a timely basis and within budgetary and staffing guidelines

UST Central Receiving is located in the new Facilities Design Center (FDC) just west of the Grand Ave & Cretin Ave entrance to the campus

Facilities Design Center on the University's south campus
Call box and Truck dock entry are on the west side of the building

UST Central Receiving phone: 651-962-6388

Hours of operation:
8:00 a.m. - 1:00 p.m.
with the exception of University holidays

Address protocol for deliveries to UST Central Receiving:
Name & PO Number
University of St Thomas
Central Receiving: Cretin at Grand
2115 Summit Avenue
St Paul, MN 55105

Address protocol for Office Supply deliveries to UST Central Receiving:
Building (3-letter code) and room number
University of St Thomas
Central Receiving: Cretin at Grand
2115 Summit Avenue
St Paul, MN 55105

Guidelines for receiving materials at UST Central Receiving:

  • All items delivered to the Central Receiving dock need to have a correct purchase order (PO) number or the name of a current UST employee on the delivery for receiving. In the event there is no purchase order or UST employee given with the delivery, the item will be refused or, if appropriate, redirected to one of the other five UST receiving docks in Saint Paul and Minneapolis.
  • Any item which is over-sized (wider than standard door sizes at UST) or weighs more than what can be safely handled by staff and/or student workers will be refused unless arrangements have been made in advance of the delivery with Central Receiving.  Any palletized delivery which is not compatible with UST receiving dock equipment will be refused unless arrangements have been made with Central Receiving in advance of the delivery.  If a delivery is refused and if ordering details are known, the ordering individual or department will be notified to contact a shoring company to renegotiate the delivery.
  • Central Receiving is not responsible for any item left by any trucking company, courier, or private individual without a signature from either the Coordinator of Central Receiving or a designated UST Facilities Management employee.

Guidelines for delivering received materials from UST Central Receiving:

  • Student workers or staff deliver all received packages to the delivery address given on the delivery. If the receiving department needs to redirect the delivery after the initial delivery attempt has been made, a request for service needs to be submitted to Facilities Management for the change and additional delivery address. Such redirected items will be kept at Central Receiving until the request for service has been received.
  • The ordering department is responsible for notifying Central Receiving prior to delivery of any special delivery needs such as refrigeration, special handling, multiple delivery locations, or other unusual delivery requests.  Failure to do so may result in delay or refusal of the delivery, damage to the delivery, and additional cost to the department.
  • When an attempt of delivery to a department is made and the department or office address is closed and no one is present to sign for the delivery, the delivery will be brought back to FDC Central Receiving.  A second attempt will be made the following work day.  If the recipient is still unavailable, contact will be made by note, phone or e-mail for the recipient to come to Central Receiving for delivery pick up.  If the recipient is not able to come to FDC Central Receiving building, they may submit a work request for another delivery attempt by Central Receiving staff.  Storage charges may be assessed the recipient or their department for any deliveries left at Central Receiving longer than one week.
  • Important notice: FDC Central Receiving has no availabile storage.  If the recipient cannot take possession of any palletized or large or oversized deliveries within four hours of their receiving at FDC Central Receiving, the recipient or department needs to find and commnuicate an on or off-campus storage where the delivery can be made on the same day it is received.  Any exceptions to this policy need to be made through the Associate Vice President for Facilities, Jim Brummer.  
  • Important notice: Central Receiving depends on student workers to complete daily operations.
    During the finals week of both Fall and Spring semesters, there are no student workers scheduled to work and make deliveries. Any deliveries received at Central Receiving during these two weeks will not be delivered until our staffing allows.  To avoid delays in receiving ordered materials, it is strongly recommended deliveries be scheduled for the week before or the week following student finals. 
    In the fall, please do not schedule deliveries the week prior the start of the school year.  We have no student staffing in the week between the end of summer and the beginning of the fall semester.
    During Christmas and New Year's breaks, deliveries will not be made until completion of the holidays and student workers have returned to campus for J-term. 
    Needed deliveries during these time periods may be personally picked up at the FDC Central Receiving location, Monday to Friday, 8 a.m. to 1 p.m.
  • Central Receiving students are not trained or responsible for breaking down pallets, unpacking, assembling, stocking, or any other handling except delivery of a box or pallet to, or as close as possible to, the recipient's stated location on the shipping papers. If this service is needed, a work request should be submitted to Facilities Management before the day of delivery.  A palletized delivery will not be broken down without a representative of the ordering department present, directing, and assisting in the pallet's break-down  Central Receiving workers are not trained in shoring equipment and we accept no liability for any damages incurred while assisting the breaking down of crates or pallets.
  • Whenever a delivery from Central Receiving is received, it is always necessary to give a recipient signature. Refusal to give one will result in the item[s] being returned to Central Receiving without delivery.

For any questions about these guidelines, please call Paul Hietpas at Central Receiving 651-962-6388 or 2-6387, Monday through Friday between 8 a.m. and 1 p.m.