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Interesting Article
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Keeping e-mail manageable
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Inbox Zero:
Keeping e-mail manageable
from Bulletin Today
Are you
overwhelmed by the amount of e-mail you receive? Do you find that
you spend a good part of your day trying to manage all of the
messages in your inbox. Todays Tech Tip is all about managing your
e-mail with a technique called Inbox Zero.
There is a management technique proffered by the David Allen Co.
called "GTD"
or getting things done. The basic precept of this philosophy is
that people need to move items from their thoughts and onto some
other type of media in order to get things done. The most likely
repository for all these thoughts is e-mail
and together we all
think a lot! It is the de facto intake and output channel for most
peoples work days. This can result in information overload, and some
days, we have all had them, you just look at the inbox and cry a
little.
Building on the foundations of GDT theory, Merlin Mann,
author/creator of
43Folders.com,
presented at a Google Corporation Tech
Talk a process he created for managing inbox content; the
method is termed "Inbox Zero." The following are the five main verbs
he uses to describe what you can do to get your inbox count down to
zero.
Five verbs of what to do with e-mail
-
1)
Delete or archive. If you can get rid of the
mail, get it out of your face. It takes time, every time you see
it in your inbox, if it hasn't been acted on and requires no
further action. Delete it or archive it! If you do not know what
archiving is, call the Tech Desk or talk to your ATC and we can
help you set it up.
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2)
Delegate (even if you are delegating to
yourself at a later point). Set up a calendar based reminder for
yourself to replace a inbox mail item that is staying in your
inbox simply to remind you. If you are delegating to someone
else, set a reminder to check up on the process of the task.
-
3)
Respond. Try and focus on responses that are one or two
sentences long; focus on keeping things moving
don't let your
inbox be a swampy, treacherous place where action items go to
die.
-
4)
Defer. If you want to come back to the issue,
but do not have the time, create a "To Respond" subfolder in
Outlook and move these items to it. Then when you have the
clarity you need, or if you need a break from a long task,
process the "To Respond" folder down to zero.
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5)
Do. Your inbox should really only contain
unread items that you have not yet acted on. Results should be
achieved as you process the mail such as: set tasks, set
delegates, make reminders or maybe just delete it and move on.
Don't "check" your mail
it will always be there; no need to
check on it; instead, start "doing" e-mail. Stay action-based
it helps to think about your work in e-mail as "processing
e-mail" rather than just responding. Whenever possible, if you
are the only one who can act on the e-mail, take a break from
processing your mail and go do it!
Do
e-mail, but not all the time. If you can turn e-mail off from time
to time and do something else, try it. Plan on processing e-mail
once per hour, begin by working for 50 minutes and then start
Outlook up and process to zero for 10 minutes. See if this works for
your business needs, you may find you are getting more done and
feeling better about it!
If
you have questions about Inbox Zero or any other technology at UST,
please contact the tech desk,
(651) 962-6230.
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