Learn the 12 Steps to Mastering Communication at Master’s Connection Jessica Bauer July 11, 2013 Effective communication is required for all employees, from the CEO to the receptionist. Speaking clearly, effectively, and succinctly easily separates those who can lead from those who follow. Communication is a part of every aspect of business and comes in all forms including email, text and of course tweets of 140 characters or less. During our July Masters Connection, our speaker Molly K. Olson will share twelve steps to assist with effective communication and most likely give your career that extra boost. Join us and you will learn to: Identify 12 communication habits that hinder connections and prevent respect Develop a deeper understanding of specific behaviors that create misunderstandings and conflict Recognize behaviors that cause others to react defensively or argumentatively Gain awareness of why communication can break down with just one thing said the wrong way Understand the importance of adjusting your approach to foster the dialogue and collaboration necessary to be an effective leader Molly K. Olson is a consultant, trainer, speaker, mediator, and lobbyist, with over 30 years developing strong work teams and helping people find win-win solutions. Her presentation will offer a glimpse of the L.E.T. program created by Nobel Peace Prize nominee and author of eight books, Dr. Thomas Gordon. Molly is a certified L.E.T. instructor for this internationally recognized program taught in over 12 languages in 50 countries, and used by many of the companies considered best companies to work for. Combining passion for her work, and her sincere interest in developing positive and effective workplace relationships, with the goal to achieve the organizational strategy, she clarifies how effective communication will help drive results better and faster, by reducing people problems along the way. This session will provide tools to identify communication habits that hinder connections and prevent respect, versus behaviors that build trust and loyalty. Participants will develop a deeper understanding of specific behaviors that create misunderstandings and conflict. Attendees will learn to recognize behaviors that cause others to react defensively or argumentative, and why communication can break down with just one thing said the wrong way. Learn to adjust your approach in order to foster the dialogue and collaboration necessary to be an effective leader. We look forward to seeing you July 24th, register here. For more information click here. RelatedMaster’s Connection: Why Quitters WinMargaret Murphy ’00 M.B.A. on Clients, Creative and ConnectionsProfile – Sarah Smith M.S.A. ’13Meet Arun Deivasigamani ’08 M.B.A.