Do you want customers to complain? Many companies would answer no. But for service operations, the correct answer should always be yes.
If you've picked up a newspaper or had a recent visit to your doctor, you would likely agree that the U.S. health care industry is in need of serious reform.
Colleen Soukup '82, '91 M.B.A. finds fulfillment in a rich and varied life.
Medtronic culture and values play essential rold for Mark Losee '94 M.B.A.
Self-proclaimed social philosopher describes the importance of fleas, career mistakes and bringing the poor into the marketplace
Monsignor Terrence J. Murphy: Dec. 21, 1920- Feb. 25, 2004
St. Thomas offers neutral environment to continue work on health care policy
Clinicians and managers are learning to work together.
Kevin Gellerman '92 finished his grandfather's World War II story in Normandy
Six Janicke sisters find a special 'home' at St. Thomas
No UST students have encountered violence abroad
Engineering students create equipment to process breadfruit in Haiti
Generations of the Dolan family enriched St. Thomas
Students are encouraged to respect and contribute to their neighborhood
Positive Social Norming invites sudents to focus on healthy behavior
There actually is a good place to get run over by a truck
A special section celebrates the life of Mosignor Terrence J. Murphy, 1920 - 2004
Dennis Farrell, Father Greg Tolaas, Dr. Michael Degnan, Priscilla McNulty and Greg Aitchison are award winners
Financier Hap Fauth emphasizes commitment, communication