Information Resources and Technologies (IRT) has implemented two new tools to help NetID account holders change their own passwords.

Based on feedback from the UST community, IRT has changed the challenge questions in NetID to sync with the new challenge questions in the Murphy system.

The NetID challenge questions consist of 10 factual questions, five of which must be answered. Correct responses to the NetID challenge questions allow UST account holders to change forgotten or expired passwords on their own without the use of private or sensitive data such as Social Security numbers.

UST account holders will not be able to use the NetID system to change their own passwords if the challenge questions are not set up. NetID challenge questions that had been set up prior to Monday, Aug. 24, will no longer be active. IRT encourages all UST account holders to take a moment to enter their answers to the new challenge questions, and to utilize the NetID system for your password changing needs. Visit  this password Web page to set up your new challenge question responses in the new system.

Also, note that you can now change your password from within the “options” menu in Outlook Web Access (OWA). This feature is available in OWA regardless of which Web browser is being used to access your UST e-mail. While the NetID system allows you to change your password even after it has expired, password changing in OWA will only work while logged in with a current NetID password. Although OWA can be used to change NetID passwords at anytime, OWA users will begin to receive notifications within 14 days of an impending password expiration.