Information Resources and Technologies (IRT) implemented many improvements, changes and additions to the UST computing environment over the summer, and here are some of the highlights.

Public printing

The UST “Pubprint” server was added over the summer to allow faculty, staff and primarily student access to UST network printers from personally owned computers.

Pubprint contains a list of commonly used public access and resident hall printers on north, south and Minneapolis campuses.  A UST NetID and password is required to access and printer from the printers on Pubprint.

Instructions for connecting Windows XP, Vista and Mac computers to Pubprint can be found at on the IRT Web site.

Symantec Endpoint Protection anti-virus software

Symantec Endpoint Protection (SEP) is now available for all UST faculty, staff and students  to download and install on personally owned computers running Windows or Mac OSX operating systems.

SEP offers many benefits to the UST environment over Sophos, our previous anti-virus software.  Not only does SEP offer improved protection against traditional forms of malicious software like viruses, Trojans and worms, but also spyware and other forms of malware.  SEP also requires fewer system resources on individual computers, resulting in faster operating speeds and better performance on local desktops, and requires little to no intervention by end users.

The SEP downloads and installation instructions for Mac OSX, 32 and 64 bit Windows operating systems are available on the IRT Web site.

It is strongly recommended that Sophos be removed from all personal computers, unless it has been obtained through a licensing agreement separate from UST.

Mobile devices and Exchange ActiveSync

You may now use Exchange ActiveSync (EAS) to sync your UST email calendar, contacts and mail straight to your mobile (if you have a device that is EAS-capable).  You can even manage your mobile devices from anywhere in the world utilizing the “options” menu in Outlook Web Access (OWA).

More information, including specific configuration settings for EAS, can be found at on the IRT Web site. 

Walk-up support counters

IRT Client Services offers two counters for walk-up assistance and support, “TechDesk Too” (TD^too) in LL06 of the O’Shaughnessy-Frey Library Center on the St. Paul campus and in “Scholars” on the second floor of Opus Hall on the Minneapolis campus.   All UST faculty, staff and students are welcome to take advantage of the walk-up counters for assistance with common computing questions and configuration issues, even on personally owned computers.

In addition to a walk-up support presence, TD^too and Scholars feature access to the UST wireless and wired networks, literature for assistance with topics ranging from general PC maintenance to phishing questions and installing software available for checkout from the library.

Information on the walk-up counters, including hours of operation and available services, can be found on the IRT Web site.

MyStorage Quota Increase

The quota for “MyStorage” drives was increased from 500MB to 750MB.

Further information is available online accessing “MyStorage” and other network file spaces.

Please feel free to email the IRT Tech Desk with any additional questions or comments.