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If you are experiencing an immediate disruptive situation as a result of a student party, here is a list of suggestions to help you:

• When a disruptive incident occurs, dial 911. This complaint gets to the police computer file and elicits a police response. When they deal with a disruptive situation, they also notify St. Thomas Public Safety in writing. If a ticket has been issued, we then know about it and can begin to work with our students. The more specific the complaint can be, the more effective it will be. If you will keep a diary about the time and nature of events at specific houses, you'll find it to be a helpful tool.

• Dial Public Safety's 24-hour number, 651-962-5100, and make a similar report. Though we have no jurisdiction in the neighborhood, we will respond as back up to witness the event. The police report system sometimes takes a while to generate a report for us, but if you call us we will know the next day about Public Safety's visit to a specific house and thus can respond more swiftly.

• Call the landlord. In many cases the landlords are responsive; in some they are not. But we need to put them on notice. We have found the majority of landlords are very responsive to our calls. You also can get your neighbors to call the landlord. It helps when a landlord hears a complaint from more than one person or household.

• Notify your community council of your concerns about a specific rental property. Theresa Heiland is Union Park District Council's executive director. Her number is 651-645-6887. Marie Nelson is the crime prevention coordinator for Macalester-Groveland; she can be reached at 651-695-4000.

• We often combine our efforts in working with the police on specific houses and meet regularly to talk about neighborhood issues. If we start notifying the city and the landlord about a specific list of complaints, we can begin to create a nuisance file on a particular house. Quite simply, the more agencies and people we engage, the stronger our case can be.

• Call the City of St. Paul and let them know of your concern. You can file a complain with the Department of Safety and Inspections at 651-266-8989. That office will direct your call to ensure proper attention.

Let us again emphasize our willingness to help. We've found that we can be much more effective if we have more information. The more you can help out, the better. Please don't give up on dialing 911 and by dialing Public Safety at 651-962-5100 when you note a disturbance. Official verification really helps us work in a more efficient manner.

User Guide to Neighborhood Relations
The Housing subcommittee of the West Summit Neighborhood Advisory Committee produced a document designed to assist neighbors in dealing with student rental issues. Readers may access the guide at www.wsnac.net/committeedocuments. For a hard copy, contact John Hershey at 651-962-6123.

Macalester-Groveland Community Council: 651-695-4000
Union Park District Council: 651-645-6887
St. Paul Citizen’s Service Office (“One Place to Call”): 651-266-8989
Ramsey County Property Tax Information: 651-266-2000
Licensing, Inspection, and Environmental Protection
(zoning inspection): 651-266-9090
UST Switchboard: 651-962-5000
UST Public Safety and Parking: 651-962-5100
UST University Relations: 651-962-6400
UST Neighborhood Liaison: 651-962-6123

Visit the Web at www.stthomas.edu/calendars/publicevents or call University Relations at 651-962-6400.

This office keeps up to date information on athletic events at www.tommiesports.com For game results call the Tommie Ticker at 651-962-5940.

The gym, located just west of the Cretin and Grand avenue intersection, offers recreational opportunities at reasonable family prices. For information on gym and pool offerings call 651-962-5925. To learn about McCarthy’s popular children’s summer day camps, call 651-962-5933.

The library, located on Cleveland Avenue, is open daily. To inquire about neighborhood check-out policies, visit the circulation desk or call library information at 651-962-5400. The Web site is located at www.stthomas.edu/libraries/visitors.

Stamps, money orders, postal services, Federal Express and fax services are all available in the lower level of the Murray-Herrick Campus Center. Call the Post Office at 651-962-6350 or Shipping and Receiving at 651-962-6355.