Communication and Collaboration

ITS facilitates essential communication and collaboration needs by providing email and calendaring, telephones, web conferencing, web content management, media production, cable TV, event support and similar services.

SERVICE AREA SERVICE OFFERING & DESCRIPTION

 Service Category - Technology-Enhanced Space Icon
Collaboration

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Collaboration - Office 365 (One Drive, Yammer, Skype and Delve)

Office 365 provides technology-enhanced communication and collaboration services that facilitate the creation, sharing, and exchange of information and ideas with colleagues and communities.

Audience:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students


Collaboration - Social Media

When social media is approved by the NMIG, ITS facilitates the centralized creation of social media accounts.

Audience:

Faculty & Staff Audience Icon Faculty & Staff

Service Category - Conferencing Icon 
Conferencing

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Web Conferencing - Zoom

Zoom is the e-learning and web conferencing tool that offers simplified and reliable communication across all mobile and web devices. Host online meetings, course instruction, webinars, and more. 

Web Conferencing - WebEx (Students and Faculty & Staff)

WebEx is the web conferencing application to deliver online meetings, webinars, course instruction, training, and presentations.
Note: WebEx will be replaced by Zoom by June 1, 2018.

Web Conferencing - Skype for Business

Online meetings for small groups are available on any device through Skype for Business which is part of the Office 365 suite of applications.

Audience for all:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students


Service Category - Email Icon 
Email and Calendaring

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E-mail, Calendaring, Contacts - Office 365 Email

Office 365 hosts individual and shared e-mail boxes, calendaring, and contacts, including enterprise directory information.  

Audience:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students


Mass Email and List Management - Lyris

Lyris provides enterprise-wide mailing list management, and messaging for marketing, newsletters and mass communications.

Audience:

Faculty & Staff Audience Icon Faculty & Staff


Service Category - A/V Icon 
Event and Meeting Technology and Support

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Event and Meeting Technology and Support

ITS ensures meeting and event spaces are suitably equipped and functional, including AV design, training and event assistance.

Audience:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students

Service Category - Media Icon 
Media Production

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Media Production

Video production services for creation of audio, video and streaming media, including TV and radio production.

Audience:

Faculty & Staff Audience Icon Faculty & Staff    

 Service Category - Telephone Icon
Telephony

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Telephone Services (Students and Faculty & Staff)

Telephone services provided include telephones, voice mail, teleconferencing, and related functionality.

Audience:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students

Service Category - Broadcast Icon 
Television

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Television

Broadcast services.

Audience:

Faculty & Staff Audience Icon Faculty & Staff    |  Students Audience Icon Students

Service Category - Website Icons
Websites

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Website Development and Maintenance - Terminal Four (t4)

ITS provides design and development web services, manages the t4 content management system, and assists departments with the maintenance of web content.

Website Development for Internal Use - SharePoint

SharePoint sites are designed to meet the the specific web content sharing needs of a department or group and  the content is protected  by restricted access.

Website Creation for Blogs - Blogs

ITS creates and hosts blogs on the Wordpress server for the syndication of content.


Audience for All:

Faculty & Staff Audience Icon Faculty & Staff