The University of St. Thomas

Managing Messages

Managing Messages

Playing and Listening to Voicemail Messages

Playing a Message

When using UST voicemail there are two playback options:

  1. Access your voicemail box
  2. Press 1 to retrieve a message.
  3. Then select one of the following:
    • Press 1 to listen to new messages.
    • Press 2 to listen to saved messages. 

Message Options

When you are listening to a message the following options are available:

  • Press 2 to Reply to message (a for answer)
  • Press 3 to Delete this message (d for delete)
  • Press 4 to Forward the message to an extension (g for give)
  • Press 5 to Save current message (k for keep)
  • Press 6 to Rewind your message six seconds
  • Press 7 to Replay the current message (p for play)
  • Press 8 to Skip to the next message (t for top)
  • Press 9 to Fast Forward your message six seconds

Message Volume

To adjust the volume when listening to a message:

  • Press 1 to increase the volume
  • Press 2 to decrease the volume