Connecting your computer to the University's wired or wireless network from your residence hall room requires a compatible computer and a set of instructions...

Resident Connections Appointments 

Registering in Clean Access

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All residence hall rooms are equipped with a campus data network connection for each resident.  The network provides access to UST computing resources such as email, MyStorage, and the Internet from residence hall rooms. 

Resident Connections Appointments 

If you are living on campus and are having trouble connecting to either the wireless or wired network, you may contact the Tech Desk to set up a "Connections Appointment".  During an appointment two members of IRT Client Services will visit your room to try and asses the issue you are having with connecting to the network.  

Appointments are accepted Monday-Friday from 10:00am-5:00pm.  You will be asked to provide a two hour block of time in which you know you will be in your room.  IRT staff will visit you within that two hour block of time.

Note: IRT staff can assist with ensuring that your computer is properly configured to connect to the UST network, and help you diagnose whether it may need additional service.  IRT staff cannot affect hardware or software repairs on computers not owned by the University of St. Thomas.

Reigistering in Clean Access Fall 2008 (Any Platform)

Note: If you have the old Clean Access Agent still installed on Windows XP and Vista, please go to “Add or Remove Programs” under the “Control Panel” and uninstall.  It is no longer needed and conflicts with the new version of Clean Access.

1.  Open a web browser and try to connect to any non-UST web page (yahoo.com, cnn.com, google.com, etc...).  You will be re-directed to the following page:

You may receive a prompt to accept a security certificate; you will need to accept it to continue to the authentication page.

 

2.  Enter your USTNetID (Username) and Password on the “UST Network Authentication” page and hit "continue"

Note: Do not click on the "Guest Access" button unless you only want to browse the internet.  Guest Acess will give you internet access without entering a username or password, but you will not have access to a number of important UST resources, including Email and Blackboard.

 

3.  Hit the “Accept” button at the to agree to the Acceptable Use Policy and be passed on to the network..

 

4.  You are now logged on to our network!