Specific instructions for connecting Apple mobile devices to Exchange Active Synch (EAS)

Setting up ActiveSync

1. Verify that the iPhone/Touch’s MAC address has been added to Clean Access. To do this, you may need to contact the tech desk at 651-962-6230.

To locate the iPhone/Touch’s MAC address, from the home screen: select Settings> General> About> Wi-Fi Address.

2. From the home screen, select "Settings",

3. Select "Mail, Contacts, Calendars",

4. Select "Add Account",

5. Select "Microsoft Exchange",

6. Use the following settings:

Email:	NetID@stthomas.edu
Domain:	UST
Username:	Your UST NetID
Password:	Your UST NetID password
Description:	Automatically set to your email address

   
     
    .

 

 

 

Select "Next",

7. If Server is automatically set to "mail.stthomas.edu", click "Next",

If not, set mail.stthomas.edu as the Server, and click "Next",

8. Use the default settings for Mail, Contacts, and Calendars.

Select "Done".

9. Your iPhone/Touch will require you to create a new passcode. This passcode will be used in the future every time you enter your home screen as a security measure.

Select "Continue",

Create a new password, and select "Next".

10. Re-enter your new passcode again, and select "Next".

11. ActiveSync is now enabled on your iPhone/Touch. If you back out to your home screen, you should now be able to pull emails, contacts, and calendar events from your UST account.

Note: As long as ActiveSync is enabled on your iPhone/Touch, a passcode will be required. However, if you disable ActiveSync (see process below) and desire to disable your passcode, from the home screen: select Settings> General> Passcode Lock> enter your passcode, select OK> Turn Passcode Off> enter your passcode, select OK.

Disabling ActiveSync

1. Visit http://mail.stthomas.edu,
2. Select "Login to Outlook Mail",
3. When you are promoted, login using your UST NetID and NetID password,
4. Once logged in, select "Options",
5. Select "Mobile Devices",
6. Locate your iPhone/Touch under the Device list. Select your iPhone/iPod Touch,
7. Select "Remove Device from List'.  Your iPhone/Touch has now disabled ActiveSync on Outlook’s end.
8. To continue disabling ActiveSync from the home screen: select Settings> Mail, Contacts, Calendars> select your NetID@stthomas.edu account> Delete Account.  ActiveSync is now disabled on your iPhone/Touch.