Information about email quotas and notifications, as well as instructions on how to check your email folder size...

Email Quotas & Restrictions

Your UST email account has been allocated a specific amount of space on the Exchange Server as storage space is limited. The following conditions apply to your email account:

• Maximum size of mailbox:

250 MB for faculty and staff
150 MB for students

• Maximum size of file attachments:

  5 MB (includes the sum total the message and attachment)

• Maximum number of recipients on any message:

  99 recipients (provided that an Exchange distribution group is not being used to send the message)

Note:  In order to protect the email environment from viruses and malicious software, certain file attachments may be blocked from your mailbox (e.g. attachments ending in ".exe"). 

Email Notifications

Student Accounts

• When you have used up 130 MB, you will receive an automated message from the Exchange Administrator letting you that you are running out of space.
• When you have used up 150 MB, you will not be able to send or receive any email until you clear out some space.

Faculty and Staff Accounts

• When you have used up 215 MB, you will receive an automated message from the Exchange Administrator letting you that you are running out of space.
• When you have used up 225 MB, you will not be able to send any email until you clear out some of your email space.
• When you have used up 250 MB, you will not be able to send or receive any email until you clear out some space.

Note:  Your deleted and sent item messages stay on the server and are counted as part of your total folder size until you empty each of these folders.

Archiving email is a very effective method of managing your email box size.  If you need assistance archiving your mailbox, please contact the IRT Tech Desk.

Checking the Size of Your Mailbox

Using full version Outlook

1. Log in to your computer
2. Open Outlook
3. Right click on the "Mailbox-username" folder
4. Choose Properties (a dialog box will appear)
5. Under the General tab click on the "Folder Size" button 
6. Outlook will display much data is stored in your account as well as give you a breakdown of where the data is residing in your mailbox 

Using Entourage

1. Hold down the "control" key and click on your mailbox folder
2. From the pop-up menu, select "Folder Properties"
3. On the pop-up window, click the "Storage" tab.  Entourage will then calculate the size of your mailbox.

Using OWA

 

Checking the size of your mailbox is not a feature currently available using OWA.