Faculty & Staff Printing and Copying
University Faculty and Staff have multiple options available for printing/copying documents on campus. The most common option is printing to a leased printer, indicated by a bright orange tag, located throughout the Saint Paul and Minneapolis campuses. Printing to a leased printer will automatically charge your UST department for all prints. Some departments have opted to purchase their own printers. Printing to a purchased printer will not incur charges to your department. However, the purchased printer maintenance and supplies are not handled by IRT and must be arranged through the Purchasing Services Department vendors. Purchasing Services Department maintains a list of preferred vendors. For further information regarding printing, please refer to the getting started guide below.
Every faculty and staff member at St. Thomas who prints to a UST leased printer/MFP or makes a copy on a UST MFP incurs a printing charge for their department. The printing charge is 3.5 cents for black and white prints/copies and 25 cents for color prints/copies.
The charge for printing covers the following:
2.MFD and Printer maintenance
3.The process of printing or copying the image on the paper
The charge for printing does not cover the paper as the paper needed for print and copy jobs may vary from plain white paper to color, letter head, large size or envelopes.
IRT labeled all network printers with bright orange tags and a unique three-digit number as a way to simplify printer identification when reporting a problem to the IRT Tech Desk. IRT asks only that the three-digit identifier be given to the Tech Desk when reporting an issue with a printer.
Waste containers replacements can be ordered through the UST Service Center website SCOOP! SCOOP requires a separate account to place an order, which can be created on their website. If you do not see your printer listed, add the printer make and model number to the comments section of your order.
Budget Managers can access reports for printing and copying charges through the Equitrac folder in the Finance section of Cognos.
Student employees who are required to print for their job will not have charges on their quota if they enter the department index code in the pop-up on the workstation they are logged into. By entering the index code in the pop-up these prints will instead be charged to their department.
Please contact the IRT Tech Desk to request the "pop-up utility for student workstations" if you have students who are required to print as part of their student employment position.
Students who are authorized to charge items on behalf of their department but have not entered the index code on a departmental machine can request a print credit. To request a credit please have the student fill out the credit request form provided below and send it via intercampus mail to Print Credit #5051
Printer supplies for purchased printers and copiers must be ordered through a UST preferred vendors by visiting the Purchasing Services website.
Repairs and Maintenance
If the device is still under the manufacturer's warranty, Marco will perform maintenance and repairs for Laserjet printers by HP, Sharp, and Konica Minolta (except Microfiche).
Out of warranty: Marco will still service HP, Sharp, and Konica Minolta Laserjets, but at a rate of $135/hr. plus parts ($135 minimum). Billing begins at the time the Marco technician leaves his desk. You will be charged the hourly rate for an estimate.
There will be no maintenance or repair on deskjet or inkjet printers, and the University generally regards these as disposable.
Any purchased printer that is not serviced by Marco, for one reason or another, will need to be arranged by the client/department with another vendor or the manufacturer. Please contact the IRT Tech Desk with any questions.
There are no additional charges for printing or copying on purchased devices.