Tech Desk ServicesStudent ComputingFaculty/Staff Computing
- New to Campus
- Academic & Administrative Technology Consultants
- Accounts
- Change Your Password
- Classroom, Meeting & Event Technology
- Desktop Support
- Enterprise Systems at UST
- Instructional Technology
- Media Services
- Mobile Devices
- Printing and Copying
- Protect Your Personal Computer
- Telephones & Voicemail
- Web Site Development & Maintenance
- Working Remotely (VPN)
Telephone Repair & Billing
Overview
Telephone repair service is available to faculty and staff who have a problem with their telephone.
If you are encountering issues with your telephone please try reseting it with the following steps.
- Pick-up your receiver.
- #*112
- Hang up.
- Let your phone ring 3 times.
- Pick up the phone, and then hang up.
Faculty/Staff billing statements are sent automatically to your UST email address.
Getting Started
Repairs
If you have problems with your phone or voicemail, complete an online Request for Services:
- Login to RFS.
- In the right column of the page click: Information Resources and Technologies.
- Select: Voice Services.
- When prompted, enter your NetID and Password.
- Complete the online form in the left column of the page. Be sure to include the required fields, and a description of the problem.
Moving
If you move into a new room, you should contact the IRT Tech Desk to cancel the old voice mail and get a new pass code to set up your voice mail in your new room. Your long distance code will stay the same for your entire stay at St. Thomas.