Voicemail Passcode

When your voice mailbox is first setup, the default passcode is your 9-digit UST ID number. During the initial voicemail setup process this is changed to a 6-10 digit passcode. 

Changing Your Passcode

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press  5 to Manage Administrative Options.
  4. Press 3 to Change Passcode.
  5. Enter your new passcode followed by the # sign. For verification you will be prompted to re-enter your passcode followed by the # sign.

If you do not remember your passcode or the above process does not work, please contact the IRT Tech Desk for assistance.