Managing Voicemail Messages

Playing a Message
When using UST voicemail there are two playback options:

  1. Access your voicemail box
  2. Press 1 to retrieve a message.
  3. Then select one of the following:
    1. Press 1 to listen to new messages.
    2. Press 2 to listen to saved messages.

Message Options
When you are listening to a message the following options are available:

Press 2 to Reply to message (a for answer)
Press 3 to Delete this message (d for delete)
Press 4 to Forward the message to an extension (g for give)
Press 5 to Save current message (k for keep)
Press 6 to Rewind your message six seconds
Press 7 to Replay the current message (p for play)
Press 8 to Skip to the next message (t for top)
Press 9 to Fast Forward your message six seconds

Message Volume
To adjust the volume when listening to a message:

Press 1 to increase the volume
Press 2 to decrease the volume

Managing Recently Deleted Messages

  1. Access your mailbox
  2. Press 5 to Manage Personal Options
  3. Press 7 to Manage Recently Deleted Messages
  4. Press 1 to Listen to Deleted Messages
    1. This option will play back all of your deleted messages since 2am that day. If you choose to delete the message after listening to it the deletion is permanent. If you would like to save a deleted message press 5 after listening to it
  5. Press 4 to Restore All Messages
  6. Press 5 to Erase All Messages