Additional Voicemail Options

Directly Leaving a Message for another Mailbox

  1. Dial the off-campus call-in number: 651-962-7778.
  2. When prompted, enter the extension of the person for whom you'd like to leave a message.
  3. You will be directed to that person's mailbox. Follow the prompts to leave a message.

Changing Current Status
Your status is announced when a person listens to your outgoing voicemail message. The default status is active. The following status options are available:

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 1 to Change Current Status.
    1. Press 1: Available
    2. Press 2: Away from Desk
    3. Press 3: At Lunch *
    4. Press 4: Do Not Disturb
    5. Press 5: Gone Home
    6. Press 6: In a Meeting *
    7. Press 7: Out of the Office *
    8. Press 8: Out of Town *
    9. Press 9: On Vacation
    10. Press 10: Working at Home

* The options marked with an asterisk * also have the additional feature(s) of being able to set the date and/or time of when you will return.

Managing Your Personal Prompts

  1. Access your mailbox
  2. Press 5 to Manage Personal Options
  3. Press 4 to Manage Personal Prompts
    1. Press 1: To record your standard greeting.
    2. Press 2: To review your standard greeting.
    3. Press 3: To record your out-of-office greeting.
    4. Press 5: To record your name.
    5. Press 6: To review your name.
    6. Press 9: To activate or deactivate your standard greeting

*Note: If you deactivate your standard greeting, the system default message will play in its place

Personal Groups
The voicemail system allows you to create a group of people who you can call and send a message to (similar to a distribution list for your email).

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 1 to access Personal Groups.
    1. Press 1 to review a Personal Group.
    2. Press 2 to create a new Personal Group.
    3. Press 3 to delete a Personal Group.

Reviewing a Personal Group
When you select the option to review a personal group the system will list the groups in order numerically. Press the number indicated by the voicemail system to hear the members in your group.

Press 1 to add members to the group.
Press 2 to remove members from the group.
Press * to return to the previous menu.

Creating a New Personal Group
When you select the option to create a new personal group you will be asked to name the group enter a 2-digit number (this will be the name of your group).

  1. Enter the extension of the first person in the group then press the (#) key repeat this step for each person in the group.
  2. When you have finished adding members to your personal group press the (#) key you should then receive a message that your group has been created.

Deleting a Personal Group
When you select the option to delete a personal group you will be promoted to select a group to delete. Press the number indicated by the voicemail system for the group you would like to delete. You will receive a confirmation that the group has been deleted.

Managing Your Playback Options
Verbose Playback: announces the time and date when messages are received.

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 4 to Manage Playback Options.
  5. Press 1 for Verbose Playback.
    1. Press 1 to set Verbose Playback mode (time and date of message).
    2. Press 2 to set Brief Playback mode (no time and date).

Message Sorting
This feature allows you to select the way your voice messages are played back to you.

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 4 to Manage Playback Options.
  5. Press 2 for Message Sorting.
    1. Press 1 to play the oldest messages first
    2. Press 2 to play the newest messages first

Priority Message Playback
When this feature is activated it plays messages that have a high priority before other messages.

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 4 to Manage Playback Options.
  5. Press 3 for Priority Message Playback.
    1. Press 1 to Activate Priority Message Playback.
    2. Press 2 to Deactivate to Priority Message Playback.

Mailbox Confirmation
Mailbox confirmation announces the name and status of the mailbox owner when you check your voicemail.

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 4 to Manage Playback Options.
  5. Press 4 for Mailbox Confirmation.
    1. Press 1 to Activate Mailbox Confirmation.
    2. Press 2 to Deactivate Mailbox Confirmation.

Status Confirmation
Status Confirmation announces the name and status of the mailbox owner when others leave messages prior to the greeting being played.

  1. Access your mailbox.
  2. Press 5 to Manage Personal Options.
  3. Press 5 to Manage Administrative Options.
  4. Press 4 to Manage Playback Options.
  5. Press 5 for Status Confirmation.
    1. Press 1 to Activate Status Confirmation
    2. Press 2 to Deactivate Status Confirmation