Client Services

Changing Your UST Password

If you do not know your password, or would like to change an expired password visit the password changing page.  Passwords do expire every 120 days.

Classroom/Event Space Equipment Support

IRT provides equipment delivery, and support of existing equipment within classroom and event spaces.  This includes scheduling of LCD projectors, classroom presentation technologies, and audio setups.  Common support calls include assistance with connecting laptops to presentation systems, and assuring presentation equipment is functioning.

Equipment Checkout

Checkout Equipment is available for off-campus use by UST Faculty and Staff.  Available equipment includes Laptops, Digital Photo Cameras, Digital Video Cameras, and VHS Camcorders, and LCD Projectors.

Laptop Checkout

Laptop computers are available for checkout by UST students, faculty & staff.

Murphy PIN Reset

Your MURPHY PIN is required to access the MURPHY Online System, providing access to your personal information, Financial Aid, Class Registration & Grades, and Employee Services.

Printing Quotas & Help

A network based print management system exists at St. Thomas which tracks the print usage of students and faculty.  Students will receive a supplied print quota (allotment) of 400 pages for each semester of the academic year, (Fall, J-term/Spring, Summer)

Software Request

Software for PC or Mac can be purchased through the IRT Budgets and Acquisition Team.  The Software request is initiated by an individual, but charged back to that individual's department.

Wired Residence Hall Connections

Residence halls are equipped with two Ethernet wall jacks per room to allow access to the Internet and UST network resources.  To connect your PC or Mac to the network

To find instructions about connecting your PC or Mac to the UST network, follow the link below.

Wireless Configuration

Begin here to find help setting up your personal computer for use with UST's wireless internet system.

XST Accounts

An XST Account is a secure network access account used by a student worker when the access they have to network resources with their personal account is not sufficient for their work related responsibilities.  If you have a student worker that requires use of the full version of Outlook, access to departmental or secondary email accounts, storage locations or distribution lists, you can request an XST account for your student worker.

Networking & Telecom Services

Phone Number Add, Move or Change

If you are new Faculty/Staff or are moving offices and need to make adjustments to your phone installation.

Web & Media Services

Blackboard Community Site

Blackboard Communities are intended for use by formal and informal organizations within the university that would like web space for information sharing, collaboration and communication.

Blackboard Guest Accounts

If you would like to add a guest account for someone who does not have a UST username and password, you can request that an account be created for you. Once the account is created, you must manually add the account via the Control Panel to the course or courses to which you would like the account to have access. This account is valid only within Blackboard.

Blackboard Pre-Production Site

A Blackboard course site can be requested for testing and pre-production purposes. Students are not automatically enrolled in test/pre-production sites.

CourseWeb

Academic CourseWeb Directory

DVD Creation & Duplication

IRT can assist in the conversion of existing media in a wide variety of formats to DVD.

On Location Audio/Video Recording

IRT captures lectures and events of all sizes through a broad range of coverage options, from single camera to multi-camera as required

Video Messaging

Video messaging system is used to visually communicate your message to a variety of TV monitors across the campus that are viewed by faculty, students, staff and visitors at UST.

Web Application Development

IRT supports teaching, research and service missions by developing and maintaining academic and administrative applications.  These range from simple email based forms to complex database driven applications.

Web Design/New Website Creation

With more and more people turning to the World Wide Web for information, demand for quality websites has risen dramatically. To get assistance with your current web design or to get questions answered about the creation of a new web site at UST, begin here.