IT Services
Applications Supported
|
System Type |
Application |
Vendor |
Description |
# of Servers |
| Back Up | NetBackup | Symantec | Handles nightly back ups off all main computer systems at UST. |
3 |
| Blog | Movable Type | six apart | Handles communication interactions over the web. |
1 Production, |
| Business Intelligence | ReportNet & Power Play | Cognos | UST uses ReportNet for regular reporting and Power Play of Online Analytical Processing (OLAP). |
11 Production |
| Call Accounting | TelMaster | Telesoft | Tracks long distance calls for billing purposes |
1 |
| Card System | CS Gold | Cbord | The card system at UST handles ID card generation, door access control, alarms, meal plans, and point of sale transactions (cafeteria, vending, off site) |
2 |
| Collaboration | Macromedia Breeze | Adobe | Used as a course collaboration tool. Still very early in its use at UST. |
1 |
| Computer Asset Management | Home Grown | UST | Home grown FileMaker database for tracking computer hardware and software assets. |
1 |
| Computer Incident Call Tracking | HelpLine | BadgerNT | Incident tracking system used by IRT for tracking problems. All calls to Tech Desk are recorded here. |
1 Production, |
| Data Warehouse | Operational Data Store (ODS) | SunGuard Higher Education | UST uses the corresponding ODS module for each of the Banner modules UST runs. |
1 (Production and Test) |
| Desktop Management | Altiris | Altiris | Desktop patching and remote control. |
1 |
| DHCP | DHCP | Linux | Provide IP addresses to computers on the UST network. |
4 |
| Digital Asset Management | Insight | Luna Imaging Inc. | Used for creating presentations of digital images. Currently primarily used by Art History Dept and Library. |
1 |
| Document Management | Optix | Blueridge | Provides scanning, retrieval and workflow for digitized documents. Commonly ties in closely with Banner. |
1 |
| e-commerce | Payment Gateway | TouchNet | Handles credit card and check transactions over the web |
1 |
| e-Learning | Blackboard | Blackboard | UST's main course management system. System is used for e-learning, portal (personalization) and UST communities |
2 Production, |
| Exchange | Microsoft | UST email system for faculty, staff and students. Outlook is full client for faculty / staff, Outlook Web Access (OWA) is used by students and available to all. |
16 | |
| Enterprise Resource Planning (ERP) | Banner | SunGuard Higher Education | UST uses the Banner Student, Finance, Human Resources, Alumni-Development, Financial Aid, Accounts Receivable, and Workflow modules. Self Service for all modules is also turned on. |
3 Production, |
| Facilities Scheduling | Resource 25 | College Net | Room reservation system, and classroom scheduling system. |
2 Production |
| File Storage | NA | Apple, Microsoft, ONStor | Numerous servers providing file storage space for individuals (faculty, staff and students) classes, and departments. |
7 |
| Infrastructure | Numerous | Microsoft & Sun Microsystems | Active Directory, DNS, Global Catalog, Domain Controller, Wins services, etc. |
8 |
| Listserv | List Manager | Lyris | Listserv application that can be used by faculty and staff for non-UST audiences |
1 |
| Printing | Equitrac | Equitrac | Provide print spool server as well as print and photocopy tracking/billing |
5 |
| Project Management | Project Server | Microsoft | Project and task tracking. Primarily used in IRT. |
1 Shared Server |
| Public Safety | Clerk2; Xpediter; TESA; Schlage | Xpediter; Schlage | Incident assignment & tracking; field reporting & records management system; non-CS Gold door access applications for Public Safety & Parking Services. |
1 |
| Recruiting | Liquid Matrix | Datatel | Web personalization tool for prospective students. Allows students to apply online. |
1 Production, |
| Remote Desktop | Citrix | Citrix | Runs MS Office applications and academic applications that students can access via the web |
7 |
| Residence Hall Management | RMS | RMS | Tracks residence hall assignments, allows for room and roommate selection. |
2 |
| SPAM Filtering | MailMarshal | Marshal | Filters SPAM email. Currents blocks 60-70% of incoming email. Users can review what has been blocked. |
2 |
| Sun Center of Excellence | Many--Identity Management, Sun Rays, Smart Cards, Java Desktop System, etc. | Sun Microsystems | The Sun Center of Excellence is within the College of Business. The center is focused on system development for business entrepreneurship and provides numerous resources for those interested in building their own applications. |
8 |
| System Monitoring | Numerous | Numerous | System monitoring tools that alert system administrators when there is a problem |
4 |
| System Scheduling | Appworx | Appworx | Used to schedule many jobs for Banner and ODS |
1 |
| Thin Client | Java Desktop System | Sun Microsystems | Sun's desktop productivity suite. UST has implemented this as part of the COE and as part of exploring alternative desktop solutions. |
7 |
| Time Tracking | Stromberg | Stromberg | Time tracking system for non-exempt employees. Users can swipe their ID card at a timeclock or punch in via the web. |
3 Servers, |
| Unified Messaging | Communite | Interactive Intelligence | Provides traditional voicemail as well as unified messaging (voicemails sent to your email) capabilities |
3 |
| Video Streaming |
MS Media / Apple Quicktime |
Microsoft, Apple QuickTime | Streams audio and video files. |
1 for Windows Media, 1 for Apple QuickTime |
| Voice over Internet Protocal (VoIP) | Cisco Systems | Provides telecommunications services using the IP network. Allows for interaction between the telecom world and the data world. |
2 | |
| Web Content Management System | Collage | Serena | Tool for users to create and update web content without having to be a "web developer" |
1 |
| Web Environment (general) | Misc | Microsoft, Sun Microsystems, & Oracle | Numerous servers, serving html, asp, and ColdFusion pages. Numerous web applications also served. Space available for individuals (faculty, staff, and students), classes, and departments. |
13 Production, |
| Web Search Engine | Google Search Appliance | Search engine that crawls and indexes our web site's content. |
1 | |
| Web Usage Tracking | Webtrends | Webtrends | Tracks how many times pages are viewed. Provides reports to departments so they can adjust content appropriately. |
2 |
| Wireless Security | Clean Access | Cisco Systems | Secures computers joining our wireless and Residence Hall networks. Provides network security so viruses, and other malicious traffic does not congest the network. |
12 |
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