Services Offered by Client Services

Changing Your UST Password

If you do not know your password, or would like to change an expired password visit the password changing page.  Passwords do expire every 120 days.

Classroom/Event Space Equipment Support

IRT provides equipment delivery, and support of existing equipment within classroom and event spaces.  This includes scheduling of LCD projectors, classroom presentation technologies, and audio setups.  Common support calls include assistance with connecting laptops to presentation systems, and assuring presentation equipment is functioning.

Equipment Checkout

Checkout Equipment is available for off-campus use by UST Faculty and Staff.  Available equipment includes Laptops, Digital Photo Cameras, Digital Video Cameras, and VHS Camcorders, and LCD Projectors.

Laptop Checkout

Laptop computers are available for checkout by UST students, faculty & staff.

Murphy PIN Reset

Your MURPHY PIN is required to access the MURPHY Online System, providing access to your personal information, Financial Aid, Class Registration & Grades, and Employee Services.

Printing Quotas & Help

A network based print management system exists at St. Thomas which tracks the print usage of students and faculty.  Students will receive a supplied print quota (allotment) of 400 pages for each semester of the academic year, (Fall, J-term/Spring, Summer)

Software Request

Software for PC or Mac can be purchased through the IRT Budgets and Acquisition Team.  The Software request is initiated by an individual, but charged back to that individual's department.

Wired Residence Hall Connections

Residence halls are equipped with two Ethernet wall jacks per room to allow access to the Internet and UST network resources.  To connect your PC or Mac to the network

To find instructions about connecting your PC or Mac to the UST network, follow the link below.

Wireless Configuration

Begin here to find help setting up your personal computer for use with UST's wireless internet system.

XST Accounts

An XST Account is a secure network access account used by a student worker when the access they have to network resources with their personal account is not sufficient for their work related responsibilities.  If you have a student worker that requires use of the full version of Outlook, access to departmental or secondary email accounts, storage locations or distribution lists, you can request an XST account for your student worker.