The University of St. Thomas

About Client Services

About Client Services

Client Services provides a single point of presence for accessing academic and administrative technology support services - in person, online, or by phone - and the complex coordination, cross-training and support, and knowledge management essential to success. 

Vision

We are the best higher education customer service organization in the nation, serving as a trustworthy resource that helps shape the culture of technology and its use as a community asset.

 

Mission

We provide each client the best technology experience possible in a culture of learning and customer service.

 

Values

  • Education
  • Helping others
  • Creative problem solving
  • Meaningful work
  • Honesty, integrity & stewardship
  • The quality of projects in which we participate
  • Competence, effectiveness
  • Positive & engaged team members
  • Quality relationships with clients and peers
  • Integrate work for the good of the whole
  • Ownership & accountability
  • A flexible approach to consistency