KEYNOTE

Motivation & Team Performance

Dr. John Tauer
Associate Professor of Psychology
Men's Head Basketball Coach
University of St. Thomas

Do you love what you do for work? Does your “team” function as a cohesive unit? How can we increase intrinsic motivation in what we do? What steps can we take to create a team atmosphere in our jobs? Dr. John Tauer will discuss these questions and more as we explore factors that affect motivation and teamwork.

ACADEMICS

Transforming a Traditional Lab to a Collaborative Workspace

Austin Robinson-Coolidge and Kevin Chapman, Carleton College

Over the last term we've planned how to take a 20 seat computer lab and transform it into a space more conducive to students doing collaborative work and using their own laptops. We'll have before and after pictures, a discussion of the motivation, and a description of the process.

iPads in Higher Ed: Success Stories in the Classroom

Ben Phillip, Hamline University and Matthew Hammen, Luther College

According to the CEO of Apple, Tim Cook, 94% of Fortune 500 companies are incorporating iPads in the workplace. Teachers at a well-known Minnesota high school are creating their own iBooks for distribution on high school students' iPads. My two-year-old can navigate and play his favorite games on a tablet, but he cannot yet use a computer mouse (or write... he's only two). At higher ed institutions across Minnesota, faculty are still using boards and markers or chalk to teach!?! What are we doing within our colleges and universities to leverage the latest technology, such as tablets, to innovate the learning experience for our students and prepare them for their future? Join this panel discussion as we discuss how institutions are using tablet computers, particularly iPads, for teaching and learning. You will learn how we are working with faculty to use tablets in the classroom. You will hear about their success stories and lessons learned with tablets. Plus, we will tackle the ever-popular question - what apps do you recommend? 

Faculty Development for Hybrid & Online Instruction

Nancy Hendrickson, St. Catherine University

Round Table Discussion: How to effectively merge development and institutional policy: What do you do when development is not required? How do you work with quality standards? We have lots of questions and few answers.

Video and Lecture Capture, Part 1: Wrestling with Recordings

Kathy O'Neil and John Kinsella, University of St. Thomas

How do academic support staff accomodate the wide variety of video and lecture capture requests received?  And how do they balance those requests amid a plethora of available solutions? This session will discuss how UST staff are attempting to make this challenge manageable.  It will also include significant discussion time for participants to share their experiences and solutions.

Video and Lecture Capture, Part 2: Examples and Lessons Learned

Tim Silverthorn, University of St. Thomas

This session will demonstrate some of the video recording solutions used at UST for widely varying customer needs in a variety of settings: student presentations, mock interviews, lectures, tutorials and meetings.

Supporting Mobile Devices at Carleton

Sue Traxler, Austin Robinson Coolidge, and Carly Born, Carleton College

Carleton has been supporting iPads for the past 2 years. We have a variety of checkout programs, an iPad purchasing policy and have been collaborating with St. Olaf on an iPad learning community. We'd love to share what we've been doing and lessons learned in the process.

Taking a Sledgehammer to the Scantron and other less destructive benefits to using Computer Based Exam Software

Kelly Evans, University of St. Thomas

Examsoft SofTest isn't just for law schools anymore.  We're using it for take-home as well as in-class exams;  secure, open-network or open-computer exams; multiple choice, essay questions or a combination of both.  Exams can be graded online and results returned electronically.  And just for fun we have 450 students taking these exams on personally owned laptops.  What could possibly go wrong? 

CLIENT AND TECHNICAL SUPPORT

The Dorm Room Dilemma

Ruth Hillebrand and Jess Walczak, University of St. Thomas

Supporting technology in a university environment comes with some unique challenges; one of those challenges is supporting personal technology in residence halls. Students today expect to have nearly unlimited access to internet and more recently, to wireless internet. When they choose to live on campus, they believe they should have access to internet resources in the same way that they access internet at home or in public locations that offer Wi-Fi services. The cost of living in dorms is significant and students believe that the price they pay to live in the dorms demands a certain level of service. We hope to have more of a round-table discussion that we will lead with other university support techs regarding issues they have seen and how they have approached some of these issues.

Electronic Forms: Helping Transition Away from Paper

Kate Moss, Macalester College

Many administrative departments at Macalester are seeking ways to transition away from paper forms towards electronic forms. However, they still want to review and print submitted forms one by one, in addition to wanting all the benefits of going electronic. At Macalester we have many tools to solve our technology needs. However, in our current landscape, meeting this need has been challenging. 

Discuss the Electronic Forms tools we use, tools we don't use, successes and limitations in our environment. Find out more about what others use and how to overcome some of the technical and user hurdles to successfully move away from paper forms. If you have mastered electronic forms on your campus, what is your progress towards electronic approval queues and workflows?

Faculty Evaluation Systems

Cyndy Krey, St. Catherine University

Round Table Discussion : We have been looking for better ways to handle faculty evaluations and have investigated various approaches - but haven't found the sweet spot yet.

Troubleshooting and Attacking WiFi with Free Tools

Rich Graves, Carleton College

inSSIDer and the MacOS Lion+ Wi-Fi Diagnostics are my favorite tools for measuring signal strength and interference. They are free, and students complaining of poor WiFi reception can usually run them on their own. Let's take a quick look at these tools...

...and let's continue to watch as I become your school's wireless network and steal your cookies.  Secure WiFi network clients need to check at least five things. Unless you take a few extra moments to configure it, Windows, MacOS, and iOS only check two or three.

Moodle: Getting Past Superficial Adoption

Mark Henderson, Northwestern College

Having powerful software is great, but open source applications like Moodle sometimes have gaps in the Help that inhibit deeper faculty adoption. In this session we will share some of the brick walls faculty members see immediately, but technologists could overlook. Under-documented issues may relate to gradebook, rubrics and other significant Moodle tools. How we simplify them is key.

In Loco Parentis: Our Clients Are Growing Up!

Eric Larson, University of St. Thomas

As cloud-based vendors become more popular and Google can answer almost any question, IT has moved from “controlling” our clients to “guiding” them. This session proposes that a rich, respectful metaphor for technology support is… parenting.  Yes, parenting.  Some of your clients still need to be told to eat their peas and wash behind their ears, but many are precariously driving for the first time or standing awkwardly in the gym corner at the school dance.  Some have turned away from you to sow their wild technology oats, while others have settled down and are bringing you the joy of technology grandchildren.  All of them are growing and maturing; how do we mature along with them, and grow into a new kind of relationship different from (and even better than!) the past?

SYSTEMS ARCHITECHTURE

Optimizing Enterprise Desktop Deployment with the Microsoft Deployment Toolkit

Tim Sullivan, University of St. Thomas

Many organizations, especially in Higher Ed, have lagged behind in their adoption of newer operating systems. Using the Microsoft Deployment Toolkit, organizations can quickly and easily deploy Microsoft Windows 7 and Windows 8 (as well as server operating systems) with consistency and ease. This is an introduction to the full capabilities of the toolset, which is freely provided by Microsoft.

Infrastructure Round-Table

Alain Swanson, Bethel University

Calling all system administrators, network engineers, storage geeks, etc! Would you like to see more infrastructure-related content at future Gus Days? Are you curious about what technologies your peers at other schools are deploying and how they are implementing it? This session will be a brain-storming time to discover what areas of commonality exist and how we can leverage these similarities for shared learning, problem-solving and greater future collaboration.

Cloud Services and Contracts Roundtable

Tom Oscanyan and Mike Reinhart, University of St. Thomas

We’re all working with cloud vendors these days.  Do we know what we’re signing – and how it affects our users and our IT staff?  In this roundtable, we’ll discuss our experiences with cloud services and where there’s room for improvement – on both sides of the buyer-seller relationship.

Identity and Access Management in Higher Ed

Cory Tranby, University of St. Thomas

Implementing an Identity Management system can be daunting in an educational environment. With multiple roles, vague job descriptions, and ever changing access requirements, defining user roles and accesses might seem out of reach. But there is hope.

 In this session we will cover:

  • Present state of Identity Management at UST and how we got here.
  • Brief overview of how we chose our new solution.
  • How an IDM solution can simplify and streamline account management in higher education.

Web Help Desk Roundtable

Chris McDaniel and Tom Oscanyan, University of St. Thomas and Tanya Pfeffer, Macalester College

Attention Web Help Desk customers – do you know that the product you’re using has been purchased by another company?  And do you know that the pricing is going up – by quite a bit?  When it comes to standing up for our rights – there is strength in numbers.  Let’s get together and form a strategy for working with this new vendor.

PROJECT MANAGEMENT

Design Thinking in Higher Education

Ryan Torma, Luther Seminary

At Luther Seminary, we weren’t happy with the pace and results of a number of our web design and learning space design projects; we weren’t finding the elegant and innovative solutions we were hoping for through our existing design processes. In a number of projects we have turned to Design Thinking, a human centered, participatory design process that emphasizes investigating user needs, using visual thinking practices to identify possible solutions, creating multiple prototypes, and working with users to improve prototypes and ideas. While we are still learning this process, we have been very happy with our initial results. In this presentation we will discuss the basic concepts of Design Thinking, share a number of resources and tools for using the method, and discuss opportunities and challenges for using Design Thinking in higher education.