| Teaches the fundamentals of written and oral communication as practiced by IT professionals. The course emphasizes product descriptions, instructions, informative and persuasive oral presentations, the role of graphics, and teamwork on projects. In addition, the course introduces managerial strategies and tactics, such as planning and evaluation, which are critical for meeting an intended audience's needs. Recently, the scope of this course was expanded to include communication issues related to business analysis and project management. After completing this course, students will be more confident about their ability to communicate effectively in the workplace. Prerequisite: none |
