Employee Past Due Account Policy
Policy Statement
An attempt will be made to resolve the employee’s past due account voluntarily and to establish a definitive payment plan, or in the alternative, establish a payroll deduction plan designed to satisfy the balance in the shortest possible time. Payroll deduction plans must be communicated to the University’s Credit Manager at 651-962-6609.
Applicability
Employee is defined as all University faculty and staff employees, and does not include student employees.
Notification Process
- Employees are allowed 30 days to pay their account balance; if the balance is not paid within 30 days of receiving the initial billing statement the account becomes past due and the employee will receive notification requesting payment.
- If an employee account becomes 30+ days past due, a second notification is sent informing the employee that they have a maximum of 30 additional days to pay the account in full; or establish a satisfactory plan for payment with the University’s Credit Manager.
- If the account balance is not paid in full within 30 days of the date of the second past due notification and becomes 60+ days past due:
- The balance will be turned over to a third party collection agency and reported to the credit bureau(s), which may have an impact on the employees credit score
- The outstanding past due balance will be reported to the appropriate department on campus from whom services were rendered
- The employees future credit privileges will be revoked
Options for Payment
The options for payment on a past due account will be:
-
Payroll Deduction(s)
-
Cash/Check
-
Money Order
Notification Timeline:
Initial Past Due
(Missed 1st payment due date)
Notification sent requesting payment or to contact Business Office for payment arrangement
More than 30+ Days Past Due
(Missed 2nd payment due date)
Letter sent warning of potential collection agency placement and offering repayment options
More than 60+ Days Past Due
Employee account placed with a third-party collection agency and reported to the credit bureau(s)