Employee Past Due Account Policy

 Policy Statement

 An attempt will be made to resolve the employee’s past due account voluntarily and to establish a definitive payment plan, or in the alternative, establish a payroll deduction plan designed to satisfy the balance in the shortest possible time.  Payroll deduction plans must be communicated to the University’s Credit Manager at 651-962-6609.

 Applicability

 Employee is defined as all University faculty and staff employees, and does not include student employees.

 Notification Process

• Employees are allowed 30 days to pay their account balance; if the balance is not paid within 30 days of receiving the initial billing statement the account becomes past due and the employee will receive notification requesting payment.   
• If an employee account becomes 30+ days past due, a second notification is sent informing the employee that they have a maximum of 30 additional days to pay the account in full; or establish a satisfactory plan for payment with the University’s Credit Manager.
• If the account balance is not paid in full within 30 days of the date of the second past due notification and becomes 60+ days past due:
  • The balance will be turned over to a third party collection agency and reported to the credit bureau(s), which may have an impact on the employees credit score
  • The outstanding past due balance will be reported to the appropriate department on campus from whom services were rendered
  • The employees future credit privileges will be revoked

Options for Payment

 The options for payment on a past due account will be:

• Payroll Deduction(s)
• Cash/Check
• Money Order

Notification Timeline:

Initial Past Due
(Missed 1st payment due date)

Notification sent requesting payment or to contact Business Office for payment arrangement                                      

More than 30+ Days Past Due 
(Missed 2nd payment due date)   

Letter sent warning of potential collection agency placement and offering repayment options       

More than 60+ Days Past Due      

Employee account placed with a third-party collection agency and reported to the credit bureau(s)