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Employee Past Due Account Policy

 Policy Statement

 An attempt will be made to resolve the employee’s past due account voluntarily and to establish a definitive payment plan, or in the alternative, establish a payroll deduction plan designed to satisfy the balance in the shortest possible time.  Payroll deduction plans must be communicated to the University’s Credit Manager at 651-962-6609.

 Applicability

 Employee is defined as all University faculty and staff employees, and does not include student employees.

 Notification Process

  •  Employees are allowed 30 days to pay their account balance; if the balance is not paid within 30 days of receiving the initial billing statement the account becomes past due and the employee will receive notification requesting payment.

  • If an employee account becomes 30+ days past due, a second notification is sent informing the employee that they have a maximum of 30 additional days to pay the account in full; or establish a satisfactory plan for payment with the University’s Credit Manager.
  • If the account balance is not paid in full within 30 days of the date of the second past due notification and becomes 60+ days past due:
      • The balance will be turned over to a third party collection agency and reported to the credit bureau(s), which may have an impact on the employees credit score
      • The outstanding past due balance will be reported to the appropriate department on campus from whom services were rendered
      •  The employees future credit privileges will be revoked

 Options for Payment

 The options for payment on a past due account will be:

      • Payroll Deduction(s)
      • Cash/Check
      • Money Order

 Notification Timeline

 Initial Past Due
     (Missed 1st payment due date)

Notification sent requesting payment or to contact Business Office for payment arrangement                                       

More than 30+ Days Past Due 
  (Missed 2nd payment due date)     

Letter sent warning of potential collection agency placement and offering repayment options           

 More than 60+ Days Past Due                   

Employee account placed with a third-party collection agency and reported to the credit bureau(s)

 

Comments, questions, or feedback can be directed to busoffice@stthomas.edu
University of St. Thomas, Mail #AQU116, 2115 Summit Avenue, St. Paul, MN 55105
Phone: (651)962-6600 or (800)328-6819  Fax: (651)962-6630

Information on this site is valid for the 2008-2009 school year