Worker Satisfaction Dwindles in Down Economy

Monday, August 8, 2011

The Wall Street Journal compiled a survey of more than 4,000 exit interviews and found that 75 percent of workers would not recommend their employer to anyone else, compared to 42 percent in 2008.

“I’m surprised by that number,” said Dr. Jack Militello, of the University of St. Thomas. “I’d have thought a lot of people were dissatisfied, but they were happy about having a job.”

Militello said that after years of being asked to do more with less, workers may be fed up with how they’ve been treated during the economic downturn.

Yet, Militello points out that it’s in a company’s best interest to treat employees like distinguished alumni, because they are the most trusted by potential hires.

“It’s all marketing,” he explained. “The disgruntled employee says bad things about the company. The happy employee says good things about the company.”

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Originally published: 08/08/2011, FOX 9