John Olson

Full Professor, Operations and Supply Chain Management

jrolson2@stthomas.edu

(651) 962-5078

2115 Summit Ave
McNeely Hall 346
St. Paul, MN 55105

Ph.D., Operations Management, University of Nebraska
M.B.A., Operations Management, St. Cloud State University
B.S., Economics and Mathematics, University of Minnesota

See publications in UST Research Online

John Olson is a professor in the Operations and Supply Chain Management Department. He teaches in the undergraduate, graduate and professional programs in the Opus College of Business. His teaching focus has been on helping both students and companies implement effective quality management programs and making better decisions using data. Prior to teaching at the University of St Thomas, he was a faculty member in the Department of Management at DePaul University, where he won the department of management teaching award.

As a faculty member of the Opus College of Business, his teaching, research and service activities have focused on helping others develop and implement continuous improvement and quality programs. Over the past 10 years, he has worked with several Fortune 500 companies and health care organizations on their strategic planning process, metric setting and the implementation of quality and continuous improvement programs. In addition to his academic credentials, he holds a master black belt in Lean Six Sigma.

Olson's current research is focused on quality management and continuous improvement in health care systems. Prior to his work in health care, he focused primarily on supply chain issues surrounding e-commerce systems. His research has appeared in many leading operations management journals including: Journal of Operations Management, Production and Operations Management, European Journal of Operations Research, Interfaces and several others. His research in health care has been featured in Health Service Research, International Journal of Medical Informatics and Quality Management Journal. Olson has co-authored two books, including one of the first textbooks related to operations management in health care (Healthcare Operations Management, 2nd ed.).

Fall 2014 Courses
Fall 2014 Courses
Crs - Sec Title Days Time Location
OPMT 320 - 01 Decision Analysis - T - R - - - 0955 - 1135 TMH 253
Description of course Decision Analysis : CRN: 42838
This course is focused on developing the quantitative, analytical skills needed to gain insight into the resolution of practical business problems. Students will learn how to analyze and solve management problems using spreadsheet-based methods. Specific methods of clarifying objectives, developing alternatives, addressing tradeoffs, and conducting a defensible quantitative analysis will be presented. Topics include spreadsheet modeling, linear programming, transportation modeling, decision analysis, project management, and simulation. Students will also be introduced to building decision support models using Visual Basic Applications (VBA). Prerequisites: Junior standing, OPMT 310, STAT 220, and MATH 101 or higher

Schedule Details

Location Time Day(s)
J-Term 2015 Courses
J-Term 2015 Courses
Crs - Sec Title Days Time Location
Spring 2015 Courses
Spring 2015 Courses
Crs - Sec Title Days Time Location
OPMT 320 - 01 Decision Analysis - T - R - - - 0800 - 0940 TMH 253
Description of course Decision Analysis : CRN: 22101
This course is focused on developing the quantitative, analytical skills needed to gain insight into the resolution of practical business problems. Students will learn how to analyze and solve management problems using spreadsheet-based methods. Specific methods of clarifying objectives, developing alternatives, addressing tradeoffs, and conducting a defensible quantitative analysis will be presented. Topics include spreadsheet modeling, linear programming, transportation modeling, decision analysis, project management, and simulation. Students will also be introduced to building decision support models using Visual Basic Applications (VBA). Prerequisites: Junior standing, OPMT 310, STAT 220, and MATH 101 or higher

Schedule Details

Location Time Day(s)
OPMT 320 - 02 Decision Analysis - T - R - - - 0955 - 1135 TMH 253
Description of course Decision Analysis : CRN: 22102
This course is focused on developing the quantitative, analytical skills needed to gain insight into the resolution of practical business problems. Students will learn how to analyze and solve management problems using spreadsheet-based methods. Specific methods of clarifying objectives, developing alternatives, addressing tradeoffs, and conducting a defensible quantitative analysis will be presented. Topics include spreadsheet modeling, linear programming, transportation modeling, decision analysis, project management, and simulation. Students will also be introduced to building decision support models using Visual Basic Applications (VBA). Prerequisites: Junior standing, OPMT 310, STAT 220, and MATH 101 or higher

Schedule Details

Location Time Day(s)
Academic and Professional Positions
  • Associate Professor, University of St. Thomas, St. Paul / Minneapolis (2004 - present)
  • Operations Supply Chain Management Department Chair, University of St. Thomas - Opus College of Business, St. Paul / Minneapolis (2009 - present)
  • Assistant Professor, DePaul University, Chicago (1999 - 2004)
  • Principal Investigator, DePaul University, Chicago (2000 - 2001)
  • Assistant Professor, DePaul University, Chicago (2000 - 2000)
  • Executive Education, DePaul University, Chicago (2000 - 2000)
  • Grant Coordinator, University of Nebraska, Lincoln (1996 - 1999)
  • Graduate Teaching Assistant, University of Nebraska, Lincoln (1995 - 1999)
  • Graduate Research Assistant, University of Nebraska, Lincoln (1997 - 1997)
  • Instructor, Hempac Summer Institute, St. Cloud (1994 - 1994)
  • Graduate Research Assistant, St. Cloud State University, St. Cloud (1992 - 1994)

Professional Memberships
  • Decision Sciences Institute

Professional Service
  • Decision Sciences Innovative Educational Journal,
  • Journal of Service Business,
  • Journal of Operations Management, Production and Operations Management, Reviewer

Public Service
  • City of Monticello, Board Member

Publications
  • Olson, J. R., & McLaughlin, D. B. (forthcoming). Process improvement in the criminal court: The challenges of using Lean Six Sigma in governmnet courst systems. Journal of Quality and Participation,
  • Olson, J. R., Swenseth, S., & Southard, P. (forthcoming). Extending product profiling through simulation. International Journal of Operations and Production Management, (22)(9), pp. 956-971
  • Sanders, J., White, S. W., & Olson, J. R. (2013). University of St. Thomas uses AHP to grow operations management major. International Journal of Information and Operations Management Education, (5)(2), pp. 130-153
  • Tyagi, R., Cook, L., Olson, J. R., & Belohlav, J. (2013). Healthcare technologies, quality improvement programs and hospital organizational culture in Canadian hospitals. BMC, Health Services Research, (13), pp. 1-20
  • Olson, J. R., Belohlav, J., & Cook, L. (2012). A Rasch model analysis of technology usage in Minnesota hospitals. International Journal of Medical InformaticsInternational Journal of Medical Informatics,
  • Behohlay, J., Cook, L., Olson, J. R., & Drehmer, D. (2010). Core values in hospitals: A comparative study. Quality Management Journal, (17)(4),
  • Olson, J. R., Hays, J., Belohlav, J., & Cook, L. (2008). Examining quality improvement programs: The case of Minnesota hospitals. Health Services Research, (43)(5), pp. 0017-9124
  • Olson, J. R., & Cook, L. (2006). The sky's the limit: An activity for teaching project management: an experiential learning activity. Journal of Management Education, (30), pp. 404-420
  • Olson, J. R., Belohlav, J., Hartman, L., & Rubin, R. (2006). The quandary of serving multiple masters: An institutional exploratory analysis of publishing in business law. Midwest Law Review, (20), pp. 1-22
  • Olson, J. R., & Boyer, K. (2005). Internet ticketing in a not-for-profit, service business: Building customer loyalty. International Journal of Operations and Production Management, (25)(1), pp. 74-93
  • Olson, J. R., Belohlav, J., & Boyer, K. (2005). Operational, economic and mission elements in not-for-profit organizations: A case of the Chicago symphony orchestra. Journal of Operations Management, (25)(3), pp. 125-143
  • Olson, J. R., & Boyer, K. (2004). Operations strategy and internet purchasing: A contingent model. International Journal of Electronic Business, (2)(1), pp. 41-63
  • Olson, J. R., Aase, G., & Schniederjans, M. (2004). U-shaped assembly line layouts and their impact on labor productivity: An experimental integer programming studyStudy. European Journal of Operational Research, (156), pp. 698-711
  • Olson, J. R., Aase, G., & Schniederjans, M. (2004). U-OPT: An analysis of exact u-shaped line balancing procedures. International Journal of Production Research, (41)(17), pp. 4185-4120
  • Olson, J. R., Schniederjans, M., & Cao, Q. (2004). Consumer perceptions of product quality: Made in China. Quality Management Journal, (11)(3), pp. 8-19
  • Olson, J. R., & Aase, G. (2002). Programs du joir: Why don't they work. Business Horizons, (45)(3),
  • Olson, J. R., & Boyer, K. (2002). Factors influencing the utilization of internet purchasing in small organizations. Journal of Operations Management, (21)(2), pp. pp225-245
  • Olson, J. R., & Boyer, K. (2002). Drivers of internet purchasing success. Production and Operations Management, (11)(4), pp. 480-498
  • Olson, J. R., Boyer, K., Calantone, R., & Jackson, E. (2002). Print vs. electronic surveys: A comparison of two data collection methodologies. Journal of Operations Management, (20)(4), pp. pp357-373

Books and Chapters
  • Olson, J. R., & McLaughlin, D. B. (2012). Healthcare operations management 2nd Ed. Healthcare Administration Press

Research Interests
  • Business Education
  • E-Commerce
  • Operations
  • Quality Management
  • Supply Chain Management

Awards and Honors
  • Department of Management Teaching, 2003

Presentations