John Militello

Professor, Management

Minneapolis Campus
1000 LaSalle Ave
Terrence Murphy Hall 455D
Minneapolis, MN 55403

B.A., English Literature and Philosophy, Boston College
M.A., Communications, University of Colorado
Ph.D., Business and Applied Economics, University of Pennsylvania - Wharton School of Business

See publications in UST Research Online

Jack Militello is a Professor of Management and Senior Executive Fellow for the University of St. Thomas Center for Innovation in the Business of Health Care. He served as the Director of the UST Health Care MBA program from 2004 through June 2015. He also simultaneously served as Director of UST Executive MBA program from 2010 through 2013. Jack has been influential in building the Health Care MBA and related health care management programs at St. Thomas. Under his guidance enrollment has grown from an average of 15 students per year to this year's enrollment of 63 students, including the third student cohort designed exclusively for managers from the United Health Group. He has bolstered the academic excellence of the program by creating an exciting and workable faculty mix of strong academic teachers with experienced health care professionals and has actively integrated the regional and national health care community into the St. Thomas health care network. Health care management is now one its three major strategic arenas define by the St. Thomas Opus College of Business. Jack currently serves on four health care related boards: Livanta, LLC (a CMS QI firm serving 45% of the nation's Medicare recipients); Fairview Physician Associates Network; Allina Health IRB; and Hamm Clinic. For the past eight years he has designed programs at United Health Group that have assisted UHG in assessing market potential for innovation initiatives. He has consulted with a variety of health care groups. These would include a number of the region's health care provider organizations, as well smaller firms and start-ups. His non-health care clients have included Hubbard Broadcasting, IBM, DuPont, Anheuser-Busch, and the Pew Charitable Trusts. He has also served on a number of boards of for-profit firms. Throughout his over 30 years at St. Thomas, Jack has balanced teaching, research and consulting with his administrative duties and community service. In 1993, he introduced the first MBA course in Leadership. In 2001, he initiated the Leadership and Management concentration in our undergraduate program. He has served St. Thomas as Vice Chair of the College Senate, member of the Faculty Affairs Committee, and grievance mediator. Jack also represented St. Thomas on a number of community planning efforts, including the Minneapolis Chamber of Commerce Regional Planning initiative; the learning technology committee for the Minneapolis Public School System, and the Loring Park Community Development Committee. His research has focused on institutional alignment, leadership, and strategic management. Jack's work is informed by experience and he continues to learn from businesses, the health care community, and students. Jack holds a Ph.D. in Business and Applied Economics from the Wharton School of the University of Pennsylvania; an M.A. in Communications from the University of Colorado; and a B.A. in Literature and Philosophy from Boston College. Prior to entering academics, he held management positions at the Shaklee Corporation and the Consolidated Rail Corporation.

Fall 2017 Courses
Fall 2017 Courses
Crs - Sec Title Days Time Location
MGMT 698 - 523 Strategic Mgmt in Healthcare See Details * *
Description of course Strategic Mgmt in Healthcare : CRN: 42944
In this course, students learn about the nature of healthcare organizations, and their leadership and governance, with an emphasis on the ethical dimensions of problem solving at the general management level. This course primarily focuses on the formulation of competitive strategy to help students gain an understanding of how competitive strategy is aligned with and supports the mission, goals and objectives of a healthcare organization. Major questions explored in this course include: Why are some segments of the healthcare system more profitable than others? Why do some healthcare organizations consistently outperform others? How can a healthcare organization build and sustain a competitive advantage? A variety of industry contexts and organizations will be used to illustrate the application of the analytical tools and frameworks covered in the course to any type of healthcare organization, including for-profits, non-profits and not-for-profits. -- Prerequisites: None.
Schedule Details
Location Time Day(s)
SCH 4201300-170021 Oct '17
-- - - - - - -
SCH 4200800-170009 Dec '17
MGMT 714 - 201 Storytelling: Influencing Org. See Details * *
Description of course Storytelling: Influencing Org. : CRN: 42946 3 Credit Hours
The course will introduce students to principles that effectively link storytelling to influencing business outcomes. Our business culture demands concise and meaningful communications that can both inform and influence decision makers. This course is designed to teach business professionals principles and skills that enhance their thinking about data and the use of a variety of communications channels to facilitate positive business decisions. Students will explore the meaning of information and its effect on organizational strategy and culture; be able to build a structured thinking process or informational dashboard to tell a compelling story; and gain skills in confidently understanding and using information to influence outcomes. The two core purposes for the course are to: (1) learn the principles of presenting information that makes an emotional connection to the listener framed by organization strategy and culture; and (2) refine the student’s own storytelling capabilities. -- Prerequisites: None.
Schedule Details
Location Time Day(s)
-- - - - - - -
SCH 3161800-210011 Sep '17
SCH 3161800-210018 Sep '17
SCH 3161800-210002 Oct '17
SCH 3161800-210016 Oct '17
SCH 3161800-210006 Nov '17
SCH 3161800-210013 Nov '17
SCH 3161800-210027 Nov '17
SCH 3161800-210011 Dec '17
J-Term 2018 Courses
J-Term 2018 Courses
Crs - Sec Title Days Time Location
Spring 2018 Courses
Spring 2018 Courses
Crs - Sec Title Days Time Location
Academic and Professional Positions
  • Partner in a Dominican Republic business, Business Enterprise, Puerto Plata (1996 - present)
  • Consultant, Management Consultant, (1986 - present)
  • Senior Executive Fellow for Healthcare and Industry Outreach, University of St. Thomas - Center for Business Innovation in Healthcare, Minneapolis (2015 - present)
  • Full Professor, University of St. Thomas, St. Paul / Minneapolis (1987 - present)
  • Faculty Program Director, Health Care MBA, University of St. Thomas, Minneapolis (2014 - 2015)
  • Program Director, Health Care MBA Program, University of St. Thomas, Minneapolis (2004 - 2014)
  • Program Director, Executive MBA, University of St. Thomas, St. Paul / Mpls (2010 - 2013)
  • Consultant, Pinnacle Consulting, Eagan (1998 - 2000)
  • Director - Center for Applied Research in Business, University of St. Thomas, Minneapolis (1988 - 1995)
  • Research consultant and project manager, University of Pennsylvania - The Wharton School, Philadelphia (1981 - 1987)
  • Manager of Training (1977-1979); Manager of Cost Reduction and Administration, Treasury (1979-1981), Conrail, Philadelphia (1977 - 1981)
  • Assistant to the President of International (1972); Field Service Staff (1973); Manager of Field Ser, Shaklee Corporation, San Francisco (1972 - 1975)
  • Media Consultant, Western Interstate Commission for Higher Education, Boulder (1972 - 1972)
  • Teacher, Archdiocese of Boston, Boston (1969 - 1970)

Professional Memberships
  • American College of Healthcare Executives
  • Association of University Professionals in Healthcare Administration
  • Association of University Programs in Healthcare Administration
  • Medical Group Management Association

Professional Service
  • Allina IRB,
  • Fairview Physicians Associates,
  • Hamm Clinic,
  • International Journal of Applied Decision Sciences,
  • Livanta Health,

Public Service
  • Allina Health IRB, Board Member
  • Livanta Government Services Citizens, Board Member

Publications
  • McLaughlin, D. B., & Militello, J. F. (2015). Finding the path to innovation - Part 2. Journal of Health Care Management, (60)(4), pp. 243-245
  • McLaughlin, D. B., & Militello, J. F. (2015). Thinking beyond the Affordable Care Act. Journal of Health Care Management, (60)(3),
  • Sheppeck, M. A., & Militello, J. F. (2014). An exploratory study of market strategy configurations in for-profit health care clinics. Journal of Health and Human Services Administration, (37)(1), pp. 4-36
  • Militello, J. F., & McLaughlin, D. B. (2011). The underlying theories of health care reform in the United States - strategy implications for hospitals in world hospitals and health services. (47)(3),
  • Militello, J. F., Sailors, J. J., & Sheppeck, M. A. (2010). The equifinality of success in the operational excellence market discipline. (22)(1), pp. 2-24
  • Militello, J. F., & Sheppeck, M. A. (2008). Strategic focus/core assets relational analysis: Aligning the firm for competitive advantage. (16)(3),
  • Sheppeck, M. A., & Militello, J. F. (2008). The mediating effect of strategic processes in affecting firm market performance. (19)(2), pp. 180-198
  • Militello, J. F., & Sheppeck, M. A. (2007). Determining organizational alignment: A research model. (15)(1), pp. 128-143
  • Militello, J. F., & Sheppeck, M. A. (2003). Making the right match: Finding a consulting style that fits your firm. (1)(10),

Books and Chapters

Research Interests
  • Competition
  • Entrepreneurship Strategy
  • Ethics and Corporate Responsibility
  • Governance
  • Health Care
  • Human Resources
  • Initial Public Offerings (IPOs)
  • Leadership
  • Risk Management

Presentations
  • "Can consumerism really work in healthcare" OCB Health Care Roundtable, Minneapolis, Minnesota, January 01, 2017
  • "Aligning strategic focus with talent management" MGMA Conference, San Francisco, California, November 01, 2016
  • "Alignment as a tool for competitive advantage" Medical Group Management Association Annual Conference, San Francisco, California, November 01, 2016
  • "What can healthcare learn from other industry transformations" Medical Device Strategic Accounts & Pricing Conference, Atlanta, Georgia, September 01, 2016
  • "Visible leadership and the patient experience" Clinical Risk & Governance Summit, Abugida, Nigeria, July 01, 2016
  • "The effects of the ACA on the business climate." Minneapolis Rotary, Minneapolis, Minnesota, October 01, 2014
  • "Mediating effect of strategic processes in affecting firm market performance" American Society of Business and Behavioral Sciences Conference, Las Vegas, Nevada, February 01, 2009
  • "Research findings that challenge current alignment models" American Society of Business and Behavioral Sciences Conference, Las Vegas, Nevada, February 01, 2009
  • "Strategic focus/core assets relational analysis: Aligning the firm for competitive advantage" American Society of Business and Behavioral Sciences Conference, Las Vegas, Nevada, February 01, 2007
  • "Organizational configurations and firm performance: A research model" Academy of Management, Philadelphia, Pennsylvania, January 01, 2007
  • "Strategic alignment: Health care configurations" American Society of Business and Behavioral Sciences Conference, Las Vegas, NV, January 01, 2007
  • "Determining organizational alignment: a research Model" American Society of Business and Behavioral Sciences Conference, Las Vegas, Nevada, February 01, 2006
  • "Configurations and organizations performance: A model and case study" European Applied Business Research Conference, Venice, Italy, January 01, 2005
  • "Organizational Alignment and Competitive Advantage: a Model and Research Report" American Society of Business and Behavioral Sciences Conference, Edinburgh, Scotland, June 01, 2004
  • "Is the Mall of America a Disruptive Innovation?" Recent Advances in Retailing and Services, Portland, Oregon, August 01, 2003
  • "Re-thinking the SWOT analysis: Testing an analytical framework for competitive advantage" International Applied Business Research Conference, Acapulco, Mexico, March 01, 2003
  • "Configuration Models and Case Studies" International Applied Research Conference, Venice, Italy, January 01, 2003
  • "Making the right match: Finding the consulting style that fits your firm" International Business & Economics Research Conference, Las Vegas, Nevada, October 01, 2002