John R. Olson
Associate Professor and Department Chair : Operations and Supply Chain Management Department
1-651-962-5078
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Academic Background
B.A., University of Minnesota
M.B.A., St. Cloud State University
Ph.D., University of Nebraska
Research Specialties
- Global Operations Management
- Impact of e-Commerce on Operations Management
- Information Sharing in the Supply Chain
- Implementation of Health Care Initiatives
- Use of Quality Programs in Health Care Settings
Current Research
- Effect of Lean Six Sigma on Governmental Health Care Programs
- Operational Analysis of Public and Private Run Health Care Program
Major Works
- "Operational, Economic and Mission Elements in Not-For-Profit Organizations: A Case of the Chicago Symphony Orchestra," with J Belohlav and K Boyer, Journal of Operations Management, Vol. 25 (3), pp 125-143, 2005.
- "Internet Ticketing in a Not-For-Profit, Service Business: Building Customer Loyalty," with K. Boyer, International Journal of Operations and Production Management, Vol. 25 (1) pp 74-93, 2005 .
- "Factors Influencing the Utilization of Internet Purchasing in Small Organizations," with K. Boyer, Journal of Operations Management, Vol. 21 (2), pp 225-245 2002.
- "Drivers of Internet Purchasing Success," with K. Boyer, Production and Operations Management, Vol. 11 (4), pp 480-498, 2002.
- "Consumer Perceptions of Product Quality: Made in China," with M. Schniederjans and Q. Cao, Quality Management Journal, Vol. 11 (3), pp 8-19, 2004.
- "Examining Quality Improvement Programs: The Case of Minnesota Hospitals," with James Belohlav, Lori Cook, and Julie Hays (2008) Health Services Research, Vol. 43,n5, pp 1787-1806.
- "The Quandry of Serving Multiple Masters: An Institutional Exploratory Analysis of Publishing in Business Law," with James Belohlav, Laura Hartman and Robert Rubin (2006), Midwest Law Review, V20, pp 1-22. Won the best paper of the year award from Midwest Law Review.
- "The Sky's the Limit: An Activity for Teaching Project Management: An Experiential Learning Activity," with Lori Cook, (2006), Journal of Manageent Education, V30, pp 404-420.
Significant and Scholarly and Professional Honors
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Best paper award, Midwest Law Review, V20, pp 1-22.

