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Academic Background

B.S., social sciences, Minnesota State University, Mankato
MS, geography, Minnesota State University, Mankato
Ph.D., geography, Kent State University

Research Specialties

• Discount retailing
• Wal-Mart, including its global strategy
• Marketing research
• Retail industry structure and planning
• Shopping behavior
• Shopping centers, especially the Mall of America

Current Research

• Holiday spending
• Wal-Mart's global expansion strategy
• Shopping behavior relative to malls, especially the Mall of America
• Retail sales data
• Case studies on Wal-Mart and Petsmart

Major Works

• "Best Buy: Connecting with Customers through Customer Centricity," case, teaching note and video case, for Roger A. Kerin et al, Marketing 9th ed., 2008, pp. 139-141.
• "Mall of America: Shopping and a Whole Lot More," revised case, teaching note and video case for Roger A. Kerin et al, Marketing, 9th ed., 2008, pp460-461.
• "A Strategy for Coping with Suppressed Values in Retail Census Data," with L. Lundsten, International Journal of Business Research, Vol. 2 (1), 2005.
• "Impacts of Large Discount Stores on Small Towns: Reasons for Shopping and Retailer Strategies," with L. Lundsten, International Journal of Retail and Distribution Management, Vol. 28 (4/5), pp. 155-161, 2000.

Significant Scholarly Honors

• Undergraduate student collaborative research professor of the year, 2004
• National case of the year, Small Business Administration, 1991
• Finalist of the year, Small Business Administration, 1989

Current Editorial Board Appointments

• International Review of Retail, Distribution and Consumer Research
• Journal of Retailing and Customer Services
• Journal of Small Business Strategy
• Case Research Journal

Invited International Presentations

•  Buenos Aires, Argentina
• Shanghai and Shenzhen, China
• Bogota, Columbia
• Guayaquil, Ecuador
• Mexico City, Mexico