Center for Health & Medical Affairs

Center for Health & Medical Affairs

Helping Abrasive Leaders: Reducing Workplace Suffering & Improving Patient Care

Thursday, June 20, 5:15 PM

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Presented by the Minnesota Chapter of the American College of Healthcare Executives and the Center for Health & Medical Affairs at the University of St. Thomas Opus College of Business.

This presentation will focus on helping participants understand the serious impact of abrasive leaders in health care through the workplace suffering and negative impact on patient care that it can cause. It will help participants understand what drives these bullying behaviors and what can be done about them. The presenter will provide an in-depth look at a research-driven and empirically-supported approach to helping the abrasive leader change his or her behaviors. She will also explain HR’s critical role in keeping the work environment respectful and why putting the burden on subordinates to “manage up” is likely to fail.   

About the Speakers

Kalli Matsuhashi is the owner of Executive Confidante. She is an executive coach and family business advisor, specializing in helping organizations address the behaviors of abrasive leaders. She also provides conflict coaching, coaching with individuals and teams to help them resolve interpersonal conflicts at work. Matsuhashi has a background in management consulting and organizational development. She received her master’s in psychology from Saint Mary’s University of Minnesota, and is a licensed psychologist and licensed marriage and family therapist. She is also a qualified mediator in the state of Minnesota.

Jack Militello, Ph.D., is the director and faculty member of the Health Care and Executive UST MBA programs at the Opus College of Business at the University of St. Thomas. His research specialties include: health care sector management, leadership development and its link to strategic management and strategic planning.

About the Event

5:15 - 6 p.m.  Networking reception
6 - 7:30 p.m.  Presentation

Cost: Free

Who should attend?
This presentation is designed to be useful to a broad range of health care leaders, including executives, managers, physicians, nurses, students and professionals in all areas of health care.

ACHE Continuing Education Credit

As an independent chartered Chapter of the American College of Healthcare Executives, the Minnesota Chapter, ACHE is authorized to award 1.5 hour of qualified education credit toward advancement or recertification in the American College of Healthcare Executives.

For more information, please contact the Center for Health and Medical Affairs at (651) 962-4138 or

Event Details:
Thursday, June 20, 5:15 PM

University of St. Thomas
Opus College of Business
46 11th Street South
Schulze Hall
Minneapolis, MN 55403

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