Repair and Service information for Cable TV, Phones and Voicemail...

Cable TV Service

If you experience problems with your Cable TV, please contact the IRT Tech desk with a detailed decription of the problem.

Phone and Voicemail Services

• New Service
  When you arrive at campus in the fall, Telecom will automatically send your  phone information to your email account. You will receive your voice mail instructions and long distance authorization code. Directions for each are available on this site. To cancel any service, send an email to IRTHelp@stthomas.edu.

Note:  If you cancel any time during the semester the voice mail charge will remain until the following semester.

• Moving
  If you move into a new room, you should contact the IRT Tech Desk to cancel the old voice mail and get a new pass code to set up your voice mail in your new room.  Your long distance code will stay the same for your entire stay at St. Thomas. 

• Repairs
  If you have problems with your phone or voicemail, complete an online Request for Services:

1. Login to RFS.
2. In the right column of the page click: Information Resources and Technologies.
3. Select: Voice Services.
4. When prompted, enter your USTid and Password.
5. Complete the online form in the left column of the page. Be sure to include the required fields, and a description of the problem.