Alerts
IRT will publish information on planned outages, unplanned outages and security alerts on this page. If you wish to subscribe to an RSS feed of these alerts, please visit our IRT RSS page for more information.
Planned Outage: Upgrades to Central Systems
Updated: 11/20 08:44 AM
Description of Problem:
All central university technology resources may be
affected while necessary servers are replaced, upgrades are installed and
routine maintenance is conducted. The following UST resources may
experience intermittent interruptions between 6 a.m and noon Sunday, Nov. 22:
• BlackBerry Enterprise Service (BES)
• Exchange ActivSync (EAS)
• Email
• MailMarshal
• Lyris
• Blackboard
• UST Web
• Collage
• RFS
• Banner
• Optix
• R25 and Event Viewer
• Courseweb
• ReportNet
• Appworx
• Cognos
• Murphy Online
• NetID
• Breeze / Adobe Connect
• Library databases
Questions? Contact the IRT Tech Desk, (651) 962-6230.
Security Alert: Phishing Attack
Updated: 11/17 10:07 AM
Description of Problem:
Late yesterday afternoon, we began receiving reports of a new fraudulent email attack ('phishing attack') specifically targeting the UST community. Some members of the campus have received email purporting to be from 'IRT', and containing a "Warning Code". These emails, like other recent attacks, ask the member to update their email account information by entering their NetID and password, warning that email service will be suspended unless this information is provided.
Although this fraudulent email contains numerous misspellings and grammatical errors, in many ways this message looks legitimate. It is not.
Once again, IRT will never ask a member of the campus community to provide their NetID password, and especially not via email. If you receive an email requesting you provide this information, please ignore/destroy it - it is not a legitimate request. If you ever receive an email from IRT that you question, please feel free to call the IRT Tech Desk at 651-962-6230 to verify its authenticity.
If you already responded to this phishing scam, please change your password immediately.
_____________________________________________________
From: Help-Desk [web-helpdesk1@live.com]
Sent: Tuesday, November 17, 2009 6:29 AM
To: web@helpdesk.org
Subject: Upgrade Your E-mail Account
Your Webmail Quota Has Exceeded The Set Quota/Limit Which
Is 20GB.Your Are Currently Running On 19.8GB due to hidden files and folder on
your Mailbox.Please you are to follow the Below information to Validate Your
Mailbox And Increase Your Quota.
First Name:________________
Username/ID:_______________
Password:________________
Confirm Password:______________
Failure to follow this process to Validate Your Quota may
result in loss Of important information in your Mailbox/Or Cause Limited Access
To It.
Warning!!! Account owners that refuses to update his or
her account within stipulated time of receiving this warning will lose his or
her account permanently.
Warning Code:VX2G99AAJ
Thanks,
Webmail Administrator
