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			<title><![CDATA[Planned Outage: Upgrades to Central Systems]]></title>
			<link>http://www.stthomas.edu/irt/news/updates/index.html</link>
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<p class="MsoPlainText">All central university technology resources may be
affected while necessary servers are replaced, upgrades are installed and
routine maintenance is conducted. The following UST resources may
experience intermittent interruptions between 6 a.m and noon Sunday, Nov. 22:<br></p><p class="MsoPlainText">&bull; BlackBerry Enterprise Service (BES)<br>&bull; Exchange ActivSync (EAS)<br>&bull; Email<br>&bull; MailMarshal<br>&bull; Lyris<br>&bull; Blackboard<br>&bull; UST Web<br>&bull; Collage<br>&bull; RFS<br>&bull; Banner<br>&bull; Optix<br>&bull; R25 and Event Viewer<br>&bull; Courseweb<br>&bull; ReportNet<br>&bull; Appworx<br>&bull; Cognos<br>&bull; Murphy Online<br>&bull; NetID<br>&bull; Breeze / Adobe Connect<br>&bull; Library databases</p>IRT hopes that this scheduled outage will result in
minimal, if any, inconvenience and will communicate additional updates as
needed.<br>Questions?&nbsp;Contact the IRT Tech Desk, (651)
962-6230.<br /><strong>RESOLUTION:</strong> ]]></description>
			<pubDate>Fri, 20 Nov 2009 08:52:53 CST</pubDate>
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			<title><![CDATA[Security Alert: Phishing Attack<br>]]></title>
			<link>http://www.stthomas.edu/irt/news/updates/index.html</link>
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<p class="MsoPlainText">Late yesterday afternoon, we began receiving reports of a
new fraudulent email attack ('phishing attack') specifically targeting the UST
community. Some members of the campus have received email purporting to be from
'IRT', and containing a "Warning Code". These emails, like other
recent attacks, ask the member to update their email account information by
entering their NetID and password, warning that email service will be suspended
unless this information is provided. </p>

<p class="MsoPlainText">Although this fraudulent email contains numerous
misspellings and grammatical errors, in many ways this message looks legitimate.
It is not.</p>

<p class="MsoPlainText">Once again, IRT will never ask a member of the campus
community to provide their NetID password, and especially not via email. If you
receive an email requesting you provide this information, please ignore/destroy
it - it is not a legitimate request. If you ever receive an email from IRT that
you question, please feel free to call the IRT Tech Desk at 651-962-6230 to
verify its authenticity.</p>

<p class="MsoPlainText">If you already responded to this phishing scam, please
change your password immediately.</p>



<p class="MsoPlainText">_____________________________________________________<br>From: Help-Desk [web-helpdesk1@live.com]<br>Sent: Tuesday, November 17, 2009 6:29 AM<br>To: web@helpdesk.org<br>Subject: Upgrade Your E-mail Account<br></p>

<p class="MsoPlainText">Your Webmail Quota Has Exceeded The Set Quota/Limit Which
Is 20GB.Your Are Currently Running On 19.8GB due to hidden files and folder on
your Mailbox.Please you are to follow the Below information to Validate Your
Mailbox And Increase Your Quota. <br></p>

<p class="MsoPlainText">First Name:________________<br>Username/ID:_______________<br>Password:________________<br>Confirm Password:______________<br></p>

<p class="MsoPlainText">Failure to follow this process to Validate Your Quota may
result in loss Of important information in your Mailbox/Or Cause Limited Access
To It. <br></p>

<p class="MsoPlainText">Warning!!! Account owners that refuses to update his or
her account within stipulated time of receiving this warning will lose his or
her account permanently.<br>Warning Code:VX2G99AAJ <br>Thanks,<br>Webmail Administrator<br></p><br /><strong>RESOLUTION:</strong> ]]></description>
			<pubDate>Tue, 17 Nov 2009 10:19:38 CST</pubDate>
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